About this role

As a Network Security Engineer and member of the Network Operations team within Global Technology Infrastructure (GTI) group, you will:

• Utilize deep technical knowledge to drive the delivery of scalable & secure network resources
• Be security focused and ensure standard configurations are deployed in the infrastructure. Call out any anomalies and spearhead efforts to remediate
• Work closely with regional and global teams to provide ongoing support for the global network infrastructure (on-prem and cloud)
• Participate in design and implementation of secure firewall architectures that enable effective network segmentation
• Maintenance and optimization of the global network infrastructure including Firewalls, F5 load balancer, Routers/Switches, Proxies, etc.
• Assist in solving issues with the security infrastructure & platform related to network connectivity
• Work alongside our cloud engineers to help manage and support scalable automated CI/CD pipelines
• Assist in developing solutions and implement changes as necessary
• Perform network configuration changes in accordance with change management process
• Perform root cause analysis for service interruption recovery, creating preventative measures to deploy in the enterprise
• Provide support for network-related incidents, identify root causes, and implement preventative measures with automation
• Create and maintain network documentation as it relates to network configuration, network diagrams and processes
• Evaluate vendor-provided incident reports and prepare internal incident summaries for senior management as needed
• Participate in vulnerability management process. Identify and implement solution to remediate TVAS issues
• Completion of ServiceNow tickets within the SLA
• Participate in on-call rotation, shift work and regular weekend work

What You'll Need:

• 10+ years of experience provisioning, deploying security appliances from vendors such as Cisco, Checkpoint firewalls with in-depth operations & troubleshooting expertise across on-prem and cloud
• Experience in managing and supporting Zscaler Cloud proxies and F5 load-balancers
• Strong knowledge of network routing protocols, security controls, and firewall configurations
• Experience in configuring, managing, and troubleshooting Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA)
• Proficiency in scripting and developing network automation solutions using Python, Ansible, or Terraform is highly desirable
• Experience with DevOps and tools like Azure DevOps
• Experience of Forescout solutions for Network Access Control (NAC) is preferred
• Flexible and able to shift rapidly with an ever-changing environment
• Must possess ability to multi-task in a fast-paced environment and escalate issues effectively
• Outstanding written, verbal communication, as well as strong customer service skills
• Experience of working in a highly regulated environment
• Demonstrated ability to multi-task and manage multiple initiatives in the execution of daily operations
• Relevant technical certification such as Zscaler Certified Security Professional (ZCSP), CCNP, Azure and AWS or equivalent preferred

Who You Are:

• You take emotional ownership of the technologies and services you deliver
• You enjoy rolling up your sleeves and getting your hands dirty when vital, and you persevere where others do not
• You are passionate about crafting and evolving the services you are responsible for to better serve our internal and external clients!

For Wilmington, DE Only the salary range for this position is USD$138,000.00 - USD$186,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including heath care, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.