Director, Cloud Managed Services Engineer
BlackRock
About this role
Are you interested in building innovative technology that shapes the financial markets? Do you like working at the speed of a startup, but want to solve some of the world’s most complex problems? Do you want to work with, and learn from, hands-on leaders in technology and finance?
At BlackRock, we are looking for Engineers who like to innovate and solve complex problems. We recognize that strength comes from diversity, and will embrace your unique skills, curiosity, drive, and passion while giving you the opportunity to grow technically and as an individual.
With over USD $8 trillion of assets, we have an exceptional responsibility: our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial wellbeing.
Being a developer at BlackRock means you get the best of both worlds: working for one of the most advanced financial companies and being part of an engineering team responsible for next generation technology and solutions.
Team Overview
This position requires a unique blend of hands-on systems knowledge, software development skills and team leadership.
We are in search of a Principal Engineer to help lead Compute engineering. This role requires a visionary leader and hands-on builder who is also able to collaborate globally to drive architecture and engineering excellence across the breadth of our organization. We seek a multi-disciplinary expert with a strong desire to mentor and effect organizational change. We require this unique combination as we enhance the platform products and services that we host across multiple clouds for the larger Aladdin engineering community.
Position Overview:
We are seeking a Principal Engineer to join our Platform Engineering Cloud Managed Services team to help us design cloud platforms for mass adoption. The ideal candidate has 8+ years of platform engineering experience, including 5+ years working with cloud technologies (AWS, Azure, GCP), with a background in software engineering. This role focuses on designing and managing multi-cloud Platform-as-a-Service (PaaS) solutions, automating infrastructure with tools like Java,Python and Infrastructure-as-Code (IaC) tools, and implementing agentic AI (autonomous AI agents) to optimize cloud operations. The Senior Engineer will ensure our cloud architecture is scalable, secure, and aligned with best practices, while driving innovation in cloud automation and AI integration.
Key Responsibilities
Design & Deploy Multi-Cloud Services: Architect, implement, and manage platform services across AWS, Azure, and GCP, with a focus on PaaS components like object storage and database services. Ensure solutions are scalable, highly available, and cost-efficient while maintaining cross-cloud consistency.
Infrastructure Automation: Develop and maintain automation scripts and frameworks using Python and Infrastructure as Code (IaC) tools (such as Infrastructure as Code (IaC) tools for provisioning cloud resources., CloudFormation). Build CI/CD pipelines to provision and update cloud resources reliably and repeatably.
API Design & Data Modeling: Design and maintain robust APIs and underlying data models that enable seamless integration of platform services for mass adoption and scalability. Develop well-documented API endpoints (e.g. RESTful services) to allow internal teams and customers to easily consume platform features. Define and optimize data schemas to ensure consistency, performance, and adaptability as platform requirements evolve.
Agentic AI Implementation:Integrate AI-driven automation into cloud operations – for example, implementing agentic AI systems that can monitor environments, make decisions, and take action with minimal human intervention (e.g. auto-remediation bots, intelligent scaling). Leverage these autonomous agents to reduce manual effort and improve platform resilience.
Cloud Architecture & Security: Design and review cloud architectures to ensure secure, robust, and compliant solutions across multiple cloud providers. Apply best-practice cloud architecture frameworks to meet security and governance requirements (e.g. identity and access management, network segmentation, data encryption).
Performance Optimization & Monitoring: Identify bottlenecks and implement optimizations (e.g. tuning databases or storage configurations) based on performance and reliability metrics. Utilize cloud monitoring tools and AIOps techniques to predict and prevent issues.
Cross-Team Collaboration: Work closely with product engineering, core infrastructure, and security teams to understand requirements and integrate cloud services smoothly. Mentor junior engineers and share cloud best practices within the team. Coordinate with vendors and cloud provider support as needed to resolve complex issues.
Innovation & Continuous Improvement: Stay up-to-date with emerging cloud technologies and services (including new PaaS offerings and AI tools). Evaluate and introduce new tools or practices (e.g. containerization, serverless, advanced analytics) that could enhance our managed platform. Drive continuous improvement in deployment processes, reliability engineering, and cost optimization.
Required Qualifications
Experience: 8+ years of hands-on experience in platform engineering or cloud infrastructure roles, with at least 5 years focused on AWS, Azure, and/or GCP environments. Proven track record deploying and supporting production workloads on multiple cloud platforms.
Multi-Cloud PaaS Expertise: Deep knowledge of PaaS services across major hyperscalers. This includes object storage systems (e.g. S3, Azure Blob, GCP Cloud Storage) and database technologies (relational and NoSQL managed databases) on each platform. Able to design cloud-agnostic solutions leveraging the best managed services from each provider.
Automation & IaC Skills: Strong programming and scripting ability, particularly in Python, to automate tasks and integrate systems. Expertise in Infrastructure-as-Code tools such as Infrastructure as Code (IaC) tools for provisioning cloud resources. (preferred) as well as CloudFormation or ARM templates. Experience building fully automated infrastructure pipelines (CI/CD) for cloud resource provisioning and configuration.
Cloud Architecture Proficiency: Solid understanding of cloud architectural principles and design patterns for scalability, resilience, security, and cost optimization. Capable of designing end-to-end solutions that meet business requirements while following cloud best practices (e.g. well-architected framework). Familiar with Compute products (VMs, Cloud-Native distributed containerized microservice orchestration., functions) as well as networking concepts (CDN, load balancing).
Agentic AI / AI Ops Exposure: Experience implementing or working with AI-powered automation in infrastructure/cloud operations. This could include projects with agentic AI – systems that can autonomously analyze conditions and execute actions. Comfortable leveraging machine learning or AI tools to enhance monitoring, alerting, and self-healing of cloud services.
Problem-Solving & Communication: Excellent troubleshooting skills across complex, distributed systems. Ability to analyze incidents in cloud environments and drive them to resolution. Strong communication skills to document designs and explain technical concepts to both technical and non-technical stakeholders. A collaborative mindset to work effectively within a diverse team.
Preferred Skills & Experience
Enterprise Cloud Management: Prior experience in a Managed Services or enterprise cloud team, managing deployments at scale across multiple regions or accounts. Familiarity with ITIL or SRE (Site Reliability Engineering) principles for operating mission-critical services.
DevOps & Containerization: Background in DevOps practices and tools beyond IaC – e.g. configuration management (Automation tools for configuration management and deployment, Chef) and containerization/orchestration (Open Container Initiative (OCI) container packaging and runtime, Cloud-Native distributed containerized microservice orchestration.). Experience deploying and running Cloud-Native distributed containerized microservice orchestration-based applications or using container services on AWS/Azure/GCP is a plus.
Cloud Security & Compliance: Strong awareness of cloud security best practices and regulatory compliance (e.g. identity management, principle of least privilege, SOC2, GDPR). Experience implementing security controls or working with cloud security services (AWS IAM, Azure AD, Key Vault, etc.) is beneficial.
AI/ML Technologies: Broader exposure to artificial intelligence or machine learning frameworks that complement agentic AI efforts. For example, familiarity with LLMs or AI APIs, monitoring tools with AI capabilities, or data analytics platforms in the cloud.
Leadership & Mentorship: Demonstrated ability to lead technical projects or initiatives. While this is a hands-on role, an ideal candidate can guide junior engineers, champion best practices, and take ownership of complex deliverables. Strong organizational skills and the ability to work independently on strategic tasks are valued.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.