Head of EMEA and APAC Client Solutions
Cambridge Associates
Firm Overview:
Cambridge Associates (“CA”) is a leading global investment firm. CA’s goal is to help endowments & foundations, pension plans, and ultra-high net worth private clients implement and manage custom investment portfolios that generate outperformance so that they can maximize their impact on the world. Cambridge Associates delivers a range of services, including outsourced CIO, non-discretionary portfolio management, and investment consulting.
Headquartered in Boston, Massachusetts, CA has offices in key markets in North America, the United Kingdom, Europe, Asia, and Oceania. Our worldwide teams ensure our clients benefit from decades of global presence, local expertise, and relationships with the top global investment managers across the world. For more information, please visit www.cambridgeassociates.com.
Job Description Summary:
Position Overview:The Head of EMEA and APAC Client Solutions is a strategic leadership role and a key member of the Global Client Solutions Leadership team. This individual is responsible for driving revenue growth and market expansion and overseeing client engagement efforts in the EMEA and APAC regions. This role leads the development and implementation of business develop strategies together with practice leadership and manages teams responsible for all phases of the prospect and client journey in the regions. They will work closely with the Global Client Solutions team to ensure a seamless client experience and contribute to the development of new client opportunities.
Job Description:
Key Responsibilities:
Strategic Leadership & Revenue Growth:
- Develop and implement the regional business development and client engagement strategy in alignment with global objectives.
- Work with the EMEA and APAC GCS team and Sales Operations to identify areas of development and growth ensuring alignment with the company's growth and client service goals.
- Foster a culture of excellence, collaboration, and innovation within the team.
Client Engagement:
- Establish and maintain a robust client engagement framework with appropriate resources across practice areas to enhance the client experience throughout the client life cycle.
- Collaborate with investment teams, PIM, CIT and Legal & Compliance to ensure client-centric solutions and services.
Business Development & Market Expansion:
- Lead all pipeline-building activities, including lead generation, qualification, and conversion strategies within the EMEA and APAC regions.
- Identify and pursue new market opportunities, emerging client segments, and innovative business channels.
- Foster and manage strategic partnerships to enhance market reach and drive business growth
Operational Excellence:
- Streamline regional operations in collaboration with marketing, onboarding, and investment teams.
- Champion a data-driven approach to improve processes and client outcomes.
Collaboration & Communication:
- Work closely with the Global Head of Client Solutions, sales operations, regional marketing and regional practice heads to ensure alignment and consistency in client solutions while retaining regional nuance and regulatory awareness.
- Communicate effectively with internal and external stakeholders to promote the company's vision and objectives.
Qualifications:
- Bachelor’s degree in Business, Finance, Marketing, or a related field; MBA or advanced degree preferred.
- 15+ years of progressive experience leading a senior sales or client engagement function within the financial services industry with a data-driven culture.
- Strong leadership skills with a track record of building and managing high-performing teams.
- Excellent strategic thinking and problem-solving abilities.
- Demonstrated ability to drive growth and innovation in a competitive market.
- Strong communication and interpersonal skills.
- Ability to work collaboratively across global teams and functions.
- Multilingual preferred
Reporting Line:
This role reports directly to the Global Head of Client Solutions.
Employees of Cambridge Associates Ltd. or an affiliated firm, are prohibited from employment or other association with any company, organization, business, or other entity that is involved in any way with the securities or financial services industry except for those entities that are directly affiliated with Cambridge Associates Ltd.
Employees are prohibited from acting as a Trustee or Director of, or accepting a similar position of responsibility with, any entity that is a client of or directly affiliated with a client of Cambridge Associates Ltd. or any of its affiliated companies without prior written consent from the Chief Compliance Officer of Cambridge Associates Ltd.
Employees are prohibited from serving on the investment or finance committee of any company or organization with investable funds, or likely to develop investable funds, without prior written consent from the Chief Compliance Officer of Cambridge Associates Ltd.
If applying for the role, you need to inform the Recruiter if there are any potential conflicts with the above.
The firm is committed to the concept and practice of equal employment opportunity and will not discriminate against any employee or applicant on the basis of race, color, religion, age, sex, national origin, sexual orientation, gender identity, disability, or veteran status. It is expected that all employees will follow a similar policy toward their co-workers.