Responsibilities:

• Business analysis, requirements facilitation, business process mapping leveraging one of the existing common methodologies and tools in Trustee

• Preparation & analysis of proposed system changes, gathering consensus between business requirements and technology deliverables to assure smooth projects implementation

• Maintenance and troubleshooting of applications use in power user model in Trustee

• Supporting the business with unusual/non-standard situations demanding broad operational knowledge and experience

• Critical Thinking by logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

• Analysis, identification and reporting of gaps and risks within the processes

• Active collaboration with the internal partners and external clients with regards to the projects ran in Trustee

• Regular providing status of projects & initiatives progress, next steps, accomplishments or escalation issues

Key skills and experience:

• Min. 4 years of the experience in developer/power user/application support/business analysis role is a must.

• Process modelling & automation will be advantage

• Advanced level of English language

• Experience with designing new tools, application maintenance or business process mapping

• Experience in compliance monitoring business support function will be advantage

• Previous experience in CRIMS, RPA, ETL, Appian, Xceptor will be a strong advantage

• Supporting skills development and knowledge sharing of other team members

• Critical Thinking by logic and reasoning usage to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

• Expert in VBA EXCEL, VBA MS ACCESS, SQL, C#,VB.Net, Alternatively expert in currently utilized ETL or in SQL will be strong advantage

• Ability to review, discuss, set direction for IT units to recognize the business needs appropriately to enable strategic development aligned with appropriate technology in line with modern market solutions

• Ability to recognize and interpret the impact of changes in IT world on the Fiduciary business

• Continuous monitoring of IT market trends and new technologies

We Offer:

• Competitive salary; annual salary review; discretionary annual performance bonus

• A challenging work environment where you can collaborate with global teams & clients to contribute to critical banking applications

• A great environment for learning new technology and tools

• Competitive social benefits (medical care, multisport, life insurance, attractive pension plan, holiday allowance, flexible working schedule, EAP - employee assistance program and other)

• Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with

• Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)

• Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas

#LI-KK1

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