At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Vice President, Investment Ops Head - Hybrid (Internal Job Title: Ops Sup Sr Manager – C13) based in Hong Kong. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Responsible for leading and supervision of the Wealth Investments and Insurance daily operations team, interact with internal stakeholders including product, sales, operations & technology, risk & control and internal/external stakeholders.
• Act as SME to senior stakeholders and /or other team members, lead and manage and resolve complex issues with significant wealth customer impact.
• Review, apply appropriate controls, seek delegation approvals, and approver for financial entries and reports.
• Monitor the team’s quality, conduct and efficiency, ensure procedures are followed with crisp execution. Manage training and development needs of assigned personnel, conduct performance evaluations, compensations, staff hiring, disciplinary actions, terminations in maintaining appropriate staffing requirements.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• Minimum 6-10 years of experience with background in HK/HK Connect/US Financial Services Industry (Banking/Investment/Insurance Operations related experience) in wealth products including Equities, Fixed Income Bonds and Notes, Mutual Funds, Alternatives Investments.
• Extensive knowledge of Investment/Insurance Operations processes, HKMA, SFC and US Securities regulations, Anti Money Laundering (AML) Requirements, etc.
• Experience with automated end-to-end sourcing tools and proficient in software tools and applications including Microsoft Office.
• Ability and experience working in a fast paced, high-pressure environment with proven organization and time management skills, ability to manage deadlines or unexpected changes in expectations or requirements.
• Ability to operate with limited level of direct supervision and exercise independence of judgement and autonomy.
• Demonstrated problem-solving and decision-making skills with clear and concise written and verbal communication skills.
• Bachelor’s degree/University degree or equivalent experience.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.