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KYC Operations Senior Analyst

Citi

Citi

IT, Operations
Belfast, UK
Posted on Jul 1, 2025

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s KYC team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Role Overview:

The KYC Operations Senior Analyst is an intermediate level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

What you'll do:

  • Review submissions submitted throughout the global hubs by junior analysts
  • Liaise with internal/external stakeholders to provide exception management reporting and Management Information System (MIS) reporting
  • Perform quality reviews and reviews of procedures and processes
  • Perform project management responsibilities, including producing project plans, conducting risk analyses and providing weekly updates for senior management, as needed
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we need from you:

  • Previous, relevant experience
  • Advanced Excel skills
  • Good communication skills with the ability to simplify and translate information

What we can offer:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

**CLOSING DATE FOR APPLICATIONS: 15 JULY**

#LI-TK3

The job is within the Data, Metrics and Vendor Management team. This team is responsible for creating ad hoc and recurring MIS and Metrics for SMB KYC Operations, delivering on strategic initiatives to support KYC simplification and creating analytics of our processes to support strategic decisions.

Responsibilities:

  • Create reporting and recurring MIS on processes related to KYC Operations.
  • To support ICG KYC BSU with Data, Metrics, reporting and Analytics
  • Take day-to-day decisions of daily operations and functions related to Data, Metrics and Analytics
  • Work with a team of expert data analysts who perform an essential MIS function within the ICG KYC Utility, Business Support Units and the Organization as a whole
  • Interact with various stakeholders including other regional D&Ms, AML Compliance, Coverage, Ops Team, BSUs, ITs, Internal Auditors and Senior Managements
  • Provide local, regional and global managements with valuable inputs, feedbacks and data-analysis which help them in taking decisions related to ICG KYC Utility department
  • Interact with Technology during BRD, FRD, UAT Testing and Production support stages. Validate and authenticate the KYC account data across all Citi Businesses
  • Support team in modelling and designing databases, tools, automations, scorecards and reports
  • Define business rules and document systems requirements ahead of passing them to Technology team to build
  • Work closely with business users from Risk, AML, Compliance, D&Ms BSUs and Decision Management to develop new data solutions using the appropriate tools and technologies
  • Understand, document, present, design, develop, deploy and support data cleansing, consolidation, validation and reporting processes; this includes but is not limited to understanding and documenting detailed technical design specifications, data analysis and supporting data environments such as BO,SAP, Oracle, SQL, MS-Access and MS-Excel
  • Interacts, communicates effectively and builds strong working relationship on an ongoing basis with business and IT partners
  • Liaise with internal/external stakeholders to provide exception management reporting and Management Information System (MIS) reporting
  • Perform quality reviews and reviews of procedures and processes
  • Perform project management responsibilities, including producing project plans, conducting risk analyses and providing weekly updates for senior management, as needed
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.

Qualifications:

  • Experience in software such as Excel, Access, SQL, etc.

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.