Applications Support Sr Analyst (Liquidity Reporting) - SINGAPORE
Citi
Job Summary:
We are seeking an experienced [ 10+ years ] and highly motivated Assistant vice president [ AVP ] to join our Production/Application support team in a dynamic Fintech/Liquidity reporting environment. The ideal candidate will bring a blend of strong technical skills [ Unix, SQL, Big Data technologies] and deep domain expertise in financial services
[ e.g: Securities, secured financing, rates, Liquidity reporting, Derivatives, front office/back-office system, trading lifecycle ]
This role requires someone who thrives in a high-pressure environment, can troubleshoot complex production issues, understands the full trade lifecycle, and can bridge the gap between critical business users and technical teams.
Key Responsibilities:
- Provide L2/L3 production support for mission critical liquidity reporting and financial applications, ensuring high availability and performance.
- Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting.
- Engage with operations, traders, quants, development teams to understand and resolve production outages/issues.
- Proactively manage alerts, logs and jobs using Autosys, Unix tools, and monitoring platforms [ ITRS/AWP ].
- Execute advance SQL queries and scripts for data analysis, validation, and issue resolution.
- Support multiple applications build on stored proc, SSIS, SSRS, Big data ecosystems [ hive, spark, Hadoop] and troubleshoot data pipeline issues.
- Maintain and improve knowledge bases, SOPs, and runbooks for production support.
- Participate in change management and release activities, including deployment validations.
- Lead root cause analysis [ RCA] , conduct post incident reviews, and drive permanent resolutions.
- Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives.
- Contribute to continuous service improvement, stability management and automation initiatives.
Required Skills & Qualification:
- Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.
- 10+ Years of experience in application or production support with 2+ years at a lead level.
- Strong hands-on experience with.
- Unix/Linus [ scripting, file manipulation, job control]
- SQL [ MSSQL/Oracle or similar, Stored proc, SSIS, SSRS ]
- Big Data technologies [ Hadoop, Hive, Spark ]
- Job Schedulers like Autosys.
- Log analysis tools.
- Solid understanding of financial instruments and trade lifecycle [ Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management ]
- Familiarity with CUSIP, ISINs and other instrument identifiers.
- Knowledge of front office/back office and reporting workflows and operations.
- Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment.
- Effective communication and stakeholder management skills across business and technical teams.
- Experience with ITIL processes, including incident, problem and change management.
Preferred Qualifications:
- Exposure to cloud platforms and containerization [ Docker, Kubernetes ]
- Experience with scripting languages [ Python, Shell ]
- Knowledge of messaging services , middleware [ Kafka, MQ ]
- Familiarity with regulatory and compliance reporting tools and processes.
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Applications Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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