Senior Trade Operations Specialist
Operations
London, UK
Why work for us?
A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.
Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.
Our Values are key to driving our success, and are at the heart of everything we do:
Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust
If our mission, values, and purpose align with your own, we would love to hear from you!
Your opportunity
Act as a senior subject matter expert within EMEA Trade Operations, supporting the accurate and timely execution of trade lifecycle processes across multiple asset classes and products. The role covers Trade Affirmation & Capture, Settlement & Cashflows, Collateral & Margin, Complex Securities & Derivatives, OTC Operations, Listed Trade Operations, Listed Derivatives & ETD Operations, and Loans Operations. The Senior Specialist will provide technical expertise, resolve complex operational issues, strengthen controls, and support process and system improvements. The role will work closely with investment teams, brokers, custodians, service providers, and technology partners.
- Provide technical guidance and day-to-day support to Trade Operations colleagues, sharing expertise and helping to resolve complex or non-standard matters.
- Perform and support end-to-end trade lifecycle activities, including trade affirmation & capture, settlement & cashflows, collateral management, margin processes, and support for listed and OTC derivatives and loans operations.
- Assess new markets, instruments, investments, and non-standard or complex requests in line with the Operations Governance procedure, working with internal stakeholders and service providers to develop practical operational solutions.
- Contribute to the development and implementation of consistent standards and best practices across Trade Operations.
- Ensure the timely and accurate processing of trade-related activities, maintaining high standards of data integrity and operational control.
- Partner with Trade Operations management and colleagues to improve the operating model, enhance controls, and support strategic initiatives.
- Work with portfolio management, technology, compliance, legal, and risk teams to develop and implement robust procedures and controls.
- Support operational projects, including requirements definition, testing, implementation, and the embedding of new processes and system enhancements.
- Support compliance with internal policies and external regulations, providing subject matter expertise for audits, regulatory reviews, and control assessments when required.
- Build effective relationships with internal and external stakeholders and act as a senior escalation point for complex operational issues.
- Develop and maintain operational policies, procedures, and process documentation, promoting best practice and continuous improvement.
- Flexibility to support evolving business needs when required.
- Carry out other duties as assigned.
What to expect when you join our firm
- Hybrid working and reasonable accommodations
- Generous Holiday policies
- Excellent Health and Wellbeing benefits including corporate membership to Wellhub
- Paid volunteer time to step away from your desk and into the community
- Support to grow through professional development courses, tuition/qualification reimbursement and more
- Maternal/paternal leave benefits and family services
- All employee events including networking opportunities and social activities
- Lunch allowance for use within our subsidized onsite canteen
Must have skills
- Trade Operations Expertise: Strong experience across a range of Trade Operations activities, including trade affirmation & capture, settlement & cashflows, collateral & margin, complex securities & derivatives, OTC and listed products, ETD operations, and loans.
- Technical Leadership: Demonstrated ability to provide subject matter expertise, guide colleagues, and resolve complex operational issues without direct people-management responsibility.
- Operational Control: Strong understanding of operational risk, control frameworks, and relevant regulatory requirements.
- Process Improvement: Demonstrated ability to identify and implement process enhancements that improve efficiency and reduce operational risk.
- Stakeholder Management: Strong stakeholder-management skills, with the ability to work effectively across functions and with external partners.
- Problem Solving and Influence: Strong analytical and problem-solving skills, with the confidence to challenge constructively, influence outcomes, and drive issues through to resolution.
- Team-Oriented and Client-Focused: A collaborative approach and consistent focus on delivering high-quality service to internal and external clients.
- Operational Control: Strong understanding of operational risk, control frameworks, and regulatory requirements.
- Process Improvement: Demonstrated ability to identify and implement process enhancements to drive efficiency and mitigate risk.
- Stakeholder Management: Excellent stakeholder management skills with the ability to work effectively across departments and with external partners.
- Management and Inspiration: Strong management skills with the ability to inspire and motivate others, fostering a collaborative and high-performing team culture.
- Team-Oriented and Client-Focused: A strong sense of teamwork and a consistent focus on meeting client needs, ensuring exceptional service and satisfaction.
- Educational Background: Bachelor’s degree or equivalent work experience in a relevant field.
Nice to have skills
- Communication Skills: Excellent written and verbal communication skills, enabling clear and effective interactions with stakeholders at all levels.
- Relationship Building: Ability to build effective relationships across all levels of the business, promoting trust and collaboration.
- Approachable and Open-Minded: Known for being approachable and open-minded, creating an inclusive and supportive work environment.
- Client Interaction: Liaise with clients, brokers, and custodians to resolve any operational issues.
Supervisory responsibilities
- No
Potential for growth
- Mentoring and peer coaching opportunities
- Specialist and subject matter expert development programmes
- Regular training
- Career development services
- Continuing education courses
You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at recruiter@janushenderson.com.
Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance.
Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here.
Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).
You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position.
You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.