We now have a brand new opportunity working as part of the Legal & General Financial Advice First Line Risk team, as the Systems Analyst you will be responsible for completing basic configuration self-service changes on systems and supporting colleagues across the business with project support for any change implementations, new process implementation or changes to existing processes including business-as-usual change; assisting/supporting development to improve business efficiency and productivity; and acting as an SME for any Group projects that will require changes to our systems.

• Support, develop and implement the Self-Service function within Legal & General Financial Advice. This will include creating/updating process documentation. Liaison with shared systems support role in Legal & General Home Finance IT operations.
• Providing system support to business acceptance testing within pre-production and production environments.
• Providing system support to business users.
• Document and update procedures to support the implementation of system, calculator, and business process changes. Responsible for the governance / audit trail of changes made to CARs
• Provision of basic training on systems and advice calculator changes. Act as a technical SME and point of contact to support the resolution of system and advice calculator related issues
• Monitor, oversee and maintain evidence of L&G Financial Advice's compliance with the Group End User Computing Policy to ensure adherence to requirements and take ownership of and upkeep of the Data Retention policy.
• Provide project support for new change initiatives including implementations
• Ensure departmental processes, policies and work instructions are documented accessible and reviewed in line with departmental and Group standards. Communicate changes to departmental process and policy to internal and external parties
• Always ensure adherence with Consumer Duty accountabilities, as part of Legal & General’s commitment to delivering good customer outcomes
• Knowledge of robust IT Operations Management and IT Service Delivery based on industry leading frameworks
• Knowledge and experience of managing stakeholders, internal/external and third parties
• Knowledge of industry best practice in process, controls, tools, standards and methods in IT Service Management and deployments
• The ability to build strong interpersonal relationships, deliver fully optimised Services in line with Business demand.
• Excellent communication skills - able to explain technology issues that are often complex and obscure to non-specialists
  
  
  

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, at least 25 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave.

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings.

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It’s up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we’re helping to improve our customers’ lives, and contributing to the success of the business every day.

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.

If this opportunity excites you but you’re not sure you meet all the requirements, or you’d like to know a bit more, please contact Andy Banks at andy.banks@landg.com (https://www.linkedin.com/in/andy-banks/).

If you’d like to be considered for this role, please submit your application through our careers website as we’re not accepting email applications.