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Payroll Systems Specialist

Legal & General

Legal & General

Accounting & Finance
Cardiff, UK
Posted on Sep 23, 2025

Company Description

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

L&G Retail supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.

Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.

We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.

Joining us means helping create brighter financial futures for all our customers.

Job Description

We’re recruiting for a Payroll Systems Specialist to join us. We’re offering a competitive base salary. Are you passionate about payroll systems and process optimisation? Do you thrive in a collaborative environment where accuracy, resilience and continuous improvement are key? We’re looking for a Payroll System Specialist to join our team and play a vital role in supporting and enhancing our payroll systems. This is a fantastic opportunity to contribute to a team that values innovation, technical expertise and customer outcomes.

    What you'll be doing:

    • Supporting payroll system functionality and contributing to process improvements
    • Undertaking system testing and validating changes to ensure accuracy and resilience
    • Providing technical support and recommending solutions to complex payroll issues
    • Collaborating with change agents to adapt systems to evolving business needs
    • Monitoring non-production environments and conducting regular data reviews
    • Performing disaster recovery testing and contingency planning
    • Assisting with project delivery and embedding business testing processes
    • Covering aspects of implementation during team absences to maintain service continuity

    Qualifications

    Who we're looking for:

    • Demonstrating initiative in troubleshooting and issue resolution
    • Communicating effectively across all levels of the organisation
    • Applying strong analytical skills to system functionality and defect management
    • Prioritising tasks using structured approaches such as MoSCoW
    • Planning and organising testing activities with attention to detail
    • Working inclusively and collaboratively within a team environment
    • Understanding payroll processes and regulatory frameworks
    • Bringing experience in user testing across multiple project phases (e.g. SIT, BAT, PAT)

    Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

    • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
    • Generous pension contribution
    • Life assurance
    • Healthcare Plan (permanent employees only)
    • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
    • Competitive family leave
    • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
    • There are the many discounts we offer – both for our own products and at a range of high street stores and online
    • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

    Additional Information

    At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.

    If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

    We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

    It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.