We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Overall Leadership

• Representative of the Director of Group Finance Performance and Cost Transformation in the location responsible who is managing a team of 60+ comprising the India team
• Develop a vision for a high performing, efficient and resilient team and inspire the team to perform to high standards and high engagement
• Capable of taking on and transforming tasks of finance-wide importance
• Ensure understanding and adherence to the Group’s Code of Conduct and, where appropriate, comply with all relevant regulatory policies. This includes completion of any mandatory training requirements.
• Ensure the Functions DEI policy objectives are fully met
• Responsible for driving local entity agenda on People, Process and Risk & Controls

Primary Key Responsibilities

• Analyse large datasets to identify trends, patterns, and insights that inform business decisions
• Develop and maintain comprehensive client profiles, including assets under management (AUM), flows, revenue data and other relevant information
• Analyse client data to identify trends, opportunities, and challenges. Provide insights and recommendations to drive business growth, improve client relationships, and optimize asset management strategies
• Generate regular revenue reports for clients, including metrics such as AUM growth, fee revenue, investment performance, and client satisfaction
• Work closely with distribution teams to ensure accurate and timely reporting of client revenue data
• Assist in acting as a key interface with stakeholders, partner with Finance teams, understand key performance indicators provide insights to enable decision making
• Team management and necessary guidance on monthly P&L , Headcount and variance analysis
• Identify opportunities to re-engineer processes, reorganise or absorb work, to constantly improve the service such that efficiency continues to improve, whilst keeping within budget
• Ensure robust and up-to-date documentation of processes, key controls and testing of those controls. Create and maintain suite of KPI's that provide a baseline of performance
• Continually challenge the status quo and drive a continuous cycle of improvement and assessment of services required, clearly demonstrating transformation improvements equivalent to 5% efficiency YoY

Finance Transformation

• Create a culture of continuous improvement, streamline and automate processes.
• Develop capability in the India location to perform high-end tasks and supplement existing skills to do more with less
• Work closely with IT (itself based in India) to drive the company’s simplification agenda

Key Stakeholder Management

Internal

FP&A team

Distribution team

Income Reporting team

Investments CFO/ FBP team.

Risk & Compliance

External

Knowledge, Skills, Experience & Educational Qualification

Knowledge & Skills (Must Have) :

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Proficiency in data analysis tools such as Excel, SQL, or Tableau.
• Ability to work in a fast-paced environment and meet deadlines.
• Knowledge of asset management products and services,
• Problem Solving and Decision Making Skills
• Time Management and Workload Planning Skills
• Good interpersonal skills.

Knowledge & Skills (Additional) :

• Commercial awareness
• Strong facilitation & influencing skills
• Effective stakeholder management
• Financial Services market awareness

Educational Qualification

• CA / MBA (Finance) or an equivalent qualification would be preferred- 10 to 15 years of work experience

Leadership capabilities:

• Transformation-oriented mindset: keenness to challenge the status quo of the organisation, embrace fresh thinking, seek and align with best practices
• Strong stakeholder management skills: significant experience in working with executives in large/international organizations
• Significant leadership experience: ability to build trust and inspire confidence, experience in building and leading diverse and multi-skilled teams, and managing performance effectively

M&G Behaviours relevant to all roles:

Tell it like it is : Respectfully speaking up to create better ways forward- both direct and empathetic

Own it now: Putting your name on things with confidence to drive progress and result quickly

Move it Forward Together: Forming cross- functional teams to seize the right opportunities and solve real problems

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.