At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The Role:

The National Accounts Director is a home-based, field role within M&G Life distribution, responsible for driving the development and growth of both established and emerging National Accounts. The role leads a team to deliver outstanding sales results, fosters strong relationships with key head office personnel, regional leaders, managers, and advisers, and ensures the integration of M&G Life propositions into client offerings to create mutual value. Collaboration across Sales, Sales Support, and other key departments is essential to provide a consistent and comprehensive account management service for National Accounts.

Key Responsibilities for this role

• Lead, coach, and develop a team of direct reports to deliver sales revenue targets across established and emerging National Accounts.
• Build, maintain, and deepen multi-level relationships with key head office and regional contacts within target accounts, ensuring a consistent and high-quality account management approach.
• Identify and develop new growth opportunities within National Accounts, leveraging consultative selling techniques and innovative propositions.
• Develop and execute strategic account plans in line with business objectives, ensuring all activity and processes are documented according to channel standards.
• Collaborate with internal teams (Sales, Marketing, Operations, Risk, Legal, Technical, Specialists & LIO) to deliver integrated solutions and support business growth.
• Maintain up-to-date knowledge of company and competitor propositions, market trends, and regulatory requirements.
• Ensure all activities remain compliant with policy, legislation, and risk appetite.
• Take personal accountability for improving controls to enhance the control environment, improve client outcomes, and reduce operational risk.
• Represent the company at industry events and with external organizations as required.

Key Accountabilities:

• Provide a high-quality service to National Account clients and stakeholders, drawing on significant practical experience and expertise.
• Operate within established frameworks and procedures, using sound judgment to interpret and apply them to a range of complex situations.
• Proactively identify and suggest improvements to team practices and outputs, driving better working practices and collaborative results.
• Take responsibility for personal and team development, including participation in company-sponsored training and continuous professional development.
• Strengthen the organization’s positive risk and control culture by identifying, assessing, and managing risk within the business area, ensuring all regulatory, legal, and industry obligations are met.
• Demonstrate and promote the company’s Code of Conduct in all activities and decision-making.
• Comply with all relevant policies, including completion of mandatory training and CPD requirements

Key Requirements:

• Essential – Expert knowledge of life, pension and investment products
• Essential – Expert knowledge of financial planning techniques, processes and methodologies
• Essential – Working knowledge of the advice market in UK financial services
• Desirable – Working knowledge of Risk and Compliance environments
• Desirable – Working knowledge of Office tools, M&G systems
• Desirable – Working knowledge of industry best practices, good networks and links to external bodies and individuals
• Essential - Experience in negotiating and influencing
• Desirable – Experience in reporting to and influencing senior management
• Desirable – Experience in working in a risk and / or regulatory Compliance environment

• Desirable – Experience in managing / leading a team

Location: Home based - UK

Department and team: Individual Life & Pensions - Distribution

Reports to: Strategic Accounts Director

Management level: Manager or Expert

Recruiter: Phoebe Ewers

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job, will be offered an interview if they 'opt in' to the scheme when applying.

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com