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Corporate Business Analyst

M&G

M&G

IT
London, UK · Edinburgh, UK · stirling, uk
Posted on Dec 23, 2025

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

Corporate Business Analyst

An exciting opportunity to work as part of Business Analysis team within the Life Transformation function. Working as a Corporate Business Analyst you will be responsible for all aspects of Analysis & Design activity across portfolios of projects and programmes. You will work closely with project professionals in other disciplines as well as individuals and teams at all levels across the wider organisation to define innovative solutions that deliver the best outcomes to our customers and M&G.

Role Purpose:

  • Leads Business Analysis activity for highly ambiguous/complex large scale programmes and/or portfolios of work based on an understanding of business problems, strategic vision, Target Operating Model and change requirements
  • Defines and directs the overall approach for the Business Analyst team, guiding them to deliver the projects objectives, setting standards and providing assurance over analysis deliverables
  • Ensures clarity of the business problem / opportunity and desired business outcomes which the requirements / solutions need to meet
  • Proactively works with Senior Stakeholders to develop, analyse and prioritise requirements based on business objectives
  • Challenges and generates options to deliver optimal solutions
  • Provide oversight and assurance of analysis and design activity undertaken by immediate team and strategic partners

Role Responsibilities:

What Outcomes will I be responsible for delivering?

    • Communicating - project teams, Transformation SMT and senior business stakeholders using appropriate methods
    • Planning and organising – Teams, Portfolio Priorities, Time, Senior Stakeholder engagement
    • Managing information – Strategy / Direction, Environmental influences, Regulatory stance
    • Monitoring and report – Portfolio Approach, Progress, Risks & Issues, Constraints, Forecasts, Benefit Realisation
    • Evaluating and decision-making – Develop Executive level conceptual / contextual models to define situations or problems
    • Communicate, liaise, and negotiate internally and externally - to facilitate the desired outcomes of the analysis and design activity
    • Producing / Defining things – An appropriate framework and structure to enable the Portfolio to progress. Methods to monitor and measure success against objectives and outcomes
    • Maintaining/repairing things – Portfolio collateral, business analysis standards, tools and techniques, Journeys, Outcomes
    • Creating and developing things – Innovative solutions, approaches and tools to solve large scale business problems
    • Recruiting People – Maintain a forward looking resource model and manage recruitment of appropriately skilled Business Analysis resources as required
    • Assessing People – Monitor and assess the skills and capabilities of the Business Analysis function
    • Training People – Identify training needs and put in place / provide the appropriate modules
    • Managing People – On-going line and task management including mentoring, setting of stretching objectives and developing tailored personal development plans
      • Formulation of direction and strategy - Support the business in setting direction and strategy through analysis and feasibility
      • Launch and implementation – Work with senior stakeholders to develop and implement innovative solutions
      • Appropriate administration – Ensure full traceability across analysis and design activity through an efficient and robust level of administration
      • Self-development and continuing personal development - Pro-active pace with innovation, industry and best practice. On-going assessment and development of own skills and behaviours

      Technical Capabilities:

      • Experience of working with 3rd party providers and senior stakeholders (up to Exec Director level) across the business and influencing thinking across a range of disparate business stakeholders
      • Experience of leading and directing teams of business analysts within large scale strategic change programmes
      • Significant experience of defining outcomes, facilitating workshops, requirements gathering, process modelling and producing business options and solution designs
      • Significant experience of working in a project environment involving process re-engineering, journey definition, major systems change and organisational and cultural change
      • Significant experience of selecting and driving the right design approach in complex and ambiguous environments from a range of pragmatic and creative solution options
      • Significant experience of analysing complex business information and desired outcomes to understand and drive change requirements, solution design and programme initiation

      Knowledge:

      • Detailed knowledge of life and pensions products, markets and competitors
      • Detailed knowledge of how project and large programme environments work
      • Detailed knowledge of a range of analysis tools and techniques
      • Detailed knowledge of Life business systems and distribution methods
      • Detailed knowledge of financial services regulatory and legislator frameworks
      • Detailed knowledge of industry best practice, good network/links with external bodies and individuals in the same field

      Personal Attributes:

      • Works collaboratively with people of all levels and across all functions to facilitate positive business outcomes
      • Able to engage with and influence senior business stakeholders, communicating complex ideas clearly and simply
      • Able to harness the collective skills and energy of the BA team to deliver business outcomes
      • Flexible and innovative, able to manage changing priorities by understanding impacts and quickly developing options to address change
      • Tenacious and disciplined, able to maintain composure whilst resolving issues and maintaining progress towards delivery of outcomes

      Professional qualifications:

      • Relevant professional qualifications

      Job Level: Manager/Expert

      Location: Stirling/Edinburgh/London

      Closing Date: 5 January 2026

      What we offer:

      At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

      • As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.

      • Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.

      • Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.

      • Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.

      To explore more about life at M&G and our full benefits offering, visit Life at M&G

      We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

      M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions.

      If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com