Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The Programme Director – First Line Governance, Risk & Control (FLGRC) is accountable for the leadership, mobilisation, and end‑to‑end delivery of strategic FLGRC change programmes, as well as selected Group‑wide risk and control initiatives. Operating as a senior first‑line leader, the role holder will direct complex, multi‑year programmes across one or more of the following domains:

• Technology & Cyber Risk
• Third‑Party Risk Management
• Operational Resilience
• Data Governance, AI Governance & Privacy
• Enterprise implementation of the Operational Risk Framework across Technology

The Programme Director will ensure that all initiatives are appropriately governed, resourced, funded, and delivered to measurable business and control outcomes. This includes ownership of programme planning, dependency management, benefits realisation, stakeholder engagement, and the development of compelling business cases for investment and governance approval.

In addition to change delivery, the role will oversee selected critical BAU risk and control activities to ensure operational continuity, control effectiveness, and alignment with enterprise expectations.

The Programme Director will also provide pastoral leadership to the FLGRC India function, reinforcing a strong culture, capability uplift, and effective cross‑border collaboration. The role is a key member of the FLGRC leadership team.

Key Responsibilities

1. Programme Leadership & Delivery

• Serve as Programme Director for FLGRC change initiatives spanning technology risk, cyber risk, third‑party risk, operational resilience, and data & AI governance.
• Lead the design, mobilisation, and execution of large‑scale programmes, ensuring delivery to scope, schedule, budget, and defined outcomes.
• Oversee project managers, ensuring alignment with the M&G Change Framework and consistent application of programme governance standards.
• Establish robust programme governance, including steering groups, RAID management, control disciplines, and senior‑level reporting.
• Own integrated programme plans and manage cross‑functional dependencies across Technology, India operations, business units, and Group Functions.
• Drive clear articulation of programme outcomes—such as control uplift, regulatory readiness, risk reduction, simplification, or cost efficiency.
• Ensure all delivery aligns with enterprise change standards, risk appetite, and operational integrity expectations.

2. Business Case Development & Investment Governance

• Lead the development, shaping, and socialisation of FLGRC business cases, including articulation of regulatory drivers, risk exposures, control gaps, and expected benefits.
• Partner with PMs and SMEs to develop evidence‑based, strategically aligned business cases.
• Support prioritisation discussions and approvals through senior governance forums.
• Ensure business cases transparently outline risks, resource assumptions, dependencies, and post‑delivery residual risks.

3. Stakeholder Engagement & Communication

• Build strong relationships with senior stakeholders across Technology, business units, and Group Functions, securing sponsorship and delivery commitment.
• Own programme‑level communication strategies, ensuring transparent updates to governance forums and impacted stakeholder groups.
• Document and escalate material decisions, trade‑offs, and risk acceptances.
• Represent FLGRC change delivery in enterprise governance forums as required.

4. Governance, Controls & Reporting

• Chair key FLGRC change governance forums, ensuring first‑line ownership of risk and control transformation.
• Define, maintain, and present programme MI, dashboards, KRIs, and progress reporting to senior leaders.
• Work with FLGRC reporting teams to ensure consistency and accuracy across the programme portfolio.
• Proactively escalate delivery risks, emerging regulatory impacts, or changes in context affecting programme outcomes.

5. BAU Programme Management

• Oversee critical BAU operational risk and control activities where required, ensuring continuity and alignment with enterprise standards.
• Coordinate delivery of BAU control enhancements and remediation work that intersects with change initiatives.
• Ensure BAU operations follow clear governance, prioritisation, and resource management principles.

6. Leadership & Team Development

• Build programme management capability across FLGRC, driving consistent adoption of tools, methodologies, and delivery standards.
• Coach PMs and SMEs to enhance delivery effectiveness, stakeholder management, and executive communication.
• Role‑model first‑line ownership, disciplined execution, and pragmatic risk management.
• Provide pastoral leadership to the FLGRC India team to support culture, engagement, and capability uplift.

Key Skills & Experience

Essential

• Extensive experience as a Programme Director or Senior Programme Manager leading large‑scale, complex programmes within regulated financial services or enterprise technology environments.
• Strong knowledge of governance, risk, and control frameworks, with demonstrable ability to uplift them through structured change delivery.
• Proven delivery experience across cyber/IT risk, third‑party risk, operational resilience, data governance, AI governance, or privacy.
• Demonstrated capability in shaping and securing approval for business cases through senior governance.
• Strong track record managing cross‑functional dependencies and senior stakeholder networks.
• Leadership experience in matrixed or global organisations, including pastoral leadership responsibilities.

Desirable

• Experience operating within a First Line GRC environment.
• Knowledge of regulatory expectations related to operational resilience, outsourcing, cyber, and data governance.
• Experience supporting audits, regulatory reviews, or assurance activities connected to change outcomes.
• Experience working with global delivery models and cross‑border teams.

Personal Attributes

• Highly credible programme leader with strong structure, clarity, and delivery focus.
• Ownership‑driven, disciplined, and able to balance pace with robust governance.
• Commercially aware with pragmatic judgement and problem‑solving capability.
• Exceptional communicator, able to influence and align senior stakeholders.
• Resilient, adaptable, and comfortable navigating ambiguity and regulatory scrutiny.

What we offer:

At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.

• Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.

• Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.

• Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions.

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com