Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The role:

The Business Transformation team plays a pivotal role in reshaping the Asset Management business to enable scalable growth, operational excellence, and a market‑leading client experience. As a Business Transformation Manager, you will support business design, process analysis, and problem‑solving activities across key transformation initiatives including Growth, Location Strategy & Internationalisation, Simplification, and Business Efficiency. This role is ideal for someone early in their transformation or business analysis career who is keen to develop their analytical, process, and problem‑solving skills while working alongside senior transformation leaders.

Key Responsibilities

Business & Process Analysis

• Support data gathering and analysis to identify themes, trends, and opportunities, and assist in producing clear outputs that summarise findings.
• Assist in conducting process mapping, workflow documentation, and cost or impact analysis.
• Contribute to identifying inefficiencies and pain points through research, interviews, and observation.
• Support root cause analysis activities to provide problem statement and recommendations

Problem Solving & Solution Design

• Help translate business needs into clear documentation such as process maps, requirements, and user stories.
• Contribute to developing potential solutions, supporting design sessions and workshops.
• Assist in preparing business cases, reports, and presentation materials for leadership decision‑making.

Stakeholder Engagement

• Coordinate meetings, workshops, and engagement sessions, ensuring actions and documentation are captured effectively.
• Support multiple projects or workstreams at the same time, ensuring priorities are understood to support timely and high quality delivery.

Delivery & Execution Support

• Assist in managing specific tasks or workstream components within transformation initiatives; taking initiative and leading individual pieces of work to support wider project execution.
• Track progress against milestones, risks, and dependencies, escalating issues appropriately.
• Support project managers and senior team members with governance reporting and project documentation.

Continuous Improvement

• Apply Lean, continuous improvement, and process excellence techniques (training provided if needed).
• Support efforts to simplify processes, automate routine tasks, and standardise practices.

Data & Insight

• Use Excel, Power BI, Co-Pilot, or similar tools to create simple dashboards, visuals, and analysis to support decision‑making.
• Support analysis to quantify benefits (e.g., time saved, efficiency gains, cost impacts).

Key Skills & Experience Required

Essential

• Some experience in business analysis, change, consulting, operations, or related roles (or strong interest in developing in this field).
• Ability to analyse data, identify patterns, and draw logical conclusions and make recommendations.
• Basic experience in process mapping
• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Clear and concise written and verbal communication skills.
• Comfortable working with stakeholders at different levels, gathering information, and supporting workshops.
• Curious mindset with a strong willingness to learn.
• Proficiency in Excel and PowerPoint; any exposure to data visualisation tools is a plus.

Desirable

• Exposure to Lean Six Sigma, continuous improvement, or operational excellence principles (formal training beneficial but not required).
• Experience supporting change or transformation projects.
• Familiarity with Agile or project management methodologies.

Success Profile

• Analytical, structured, and eager to learn.
• Comfortable working in fast‑paced, ambiguous environments.
• A team player who proactively seeks clarity and support when needed.
• Actively contributes ideas and shows initiative by volunteering for new tasks.
• Able to translate complex information and data sets into clear, structured output.
• Comfortable working in ambiguous situations and proactive in seeking clarity, and direction as work evolves.
• Motivated by improving how things work and making processes more efficient.

Recruiter: Sarah Hawkins

Job Level: Experienced Colleague

What we offer:

At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.

• Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.

• Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.

• Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions.

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com