Senior Manager - Risk Management
M&G
Mumbai, Maharashtra, India · Pune, Maharashtra, India
About M&G India
We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.
Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.
Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.
About M&G
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
A Risk Governance Senior Manager ensures the organisation has an effective framework to manage risks, controls, and compliance obligations. They identify, assess, and monitor risks while ensuring appropriate mitigation strategies are in place across operations and technology. The role provides oversight and challenge to ensure risks are managed within defined appetite and policies. They produce risk insights, reports, and dashboards to support senior leadership decision-making. Overall, the role embeds a strong risk culture and drives continuous improvement in the organisation’s control environment.
The role requires experience in providing guidance and actionable insights to stakeholders, fostering a culture of continuous improvement aligned with business needs. The role holder will be expected to be proactive, forward thinking working in an influential and collaborative manner right across the M&G organisation.
- Maintain governance frameworks: Maintain and continuously enhance risk governance and control frameworks to ensure alignment with organisational risk appetite and regulatory requirements.
- Drive risk identification and mitigation: Lead the identification, assessment, and mitigation of technology and operational risks across business and change initiatives.
- Ensure compliance with policies and controls: Monitor adherence to risk policies, internal controls, and regulatory obligations, ensuring effective control design and execution.
- Govern risk reporting and insights: Produce and present risk dashboards, scorecards, and management reports to senior leadership to enable informed decision-making.
- Collaborate on audits and assurance activities: Partner with audit and assurance functions to support reviews, address findings, and strengthen the overall risk and control environment.
- Drive continuous improvement of risk and control environment: Identify control gaps, lead remediation initiatives, and implement best practices to strengthen the overall risk management maturity and operational resilience
- Knowledge & Skills:
Working knowledge of Financial Services and Technology industries and marketplaces
- Good to have Experience of working on MetricStream
Understanding of IT risk frameworks (COBIT, NIST, ISO 27001, COSO) with demonstrated enterprise-level implementation.
Strong understanding of IT Service Management (ITIL) and operational risk within production environments.
Strong knowledge of resilience engineering, availability management, and service continuity planning.
Good understanding of cybersecurity risk management in operational environments (incident, vulnerability, and threat management).
Ability to translate complex technical risks into business impact, financial risk, and customer experience implications.
Strong analytical and data-driven approach to risk measurement (KRIs), reporting, and decision support.
Certifications (Preferred)
CRISC or equivalent risk certification
CISM / CISSP
CISA
ISO 27001 Lead Implementer / Lead Auditor
ITIL
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.