We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

With 10 - 12 years of experience, in leading PMO function or large Project in Tech, Wealth or other organisational entity.

Primary Key Responsibilities (Top 3-5 KRA)
• Lead Project of functional type like Technology etc. end to end for delivery
• Create Project Plan, delivery plan or Plan on a Page for Project with key milestones
• Deliver milestones as per Project Plan and Business case
• Track project progress on variance and delivery
• Manage levers of delivery, development, testing and phases of project
• Keep Projects aligned to organisational benefits and Program overall objectives
• Establish an overarching governance layer through weekly, monthly program review
• Monitor key Project metrices like – risk/issues, cost and budget, schedule, resourcing
• Report Project health to Program Manager and other key stakeholders and LTs through governance pack and SteerCo meetings
• Manage conflicts between leads, SMEs etc.
• Forecast Project resources and required budget on a monthly, quarterly calls
• Create and Submit Project WPs for PAB for approval for resources
• Work closely with Vendors and tech partners in delivery, resourcing and billing
• Create and manage Project reports on Planning, RAID, Cost Tracker, Governance reports etc.
• Ensure that PMO as aligned is reporting Project health to different bodies like TO, PMO Admin, PAB etc.
• Manage any Project escalation
• Reports and track Project benefits – financial or non-financial
• Work closely with PMO to manage expenses, accruals, actuals and forecast of budget
• Receipt invoices from Vendors and approve Delivery acceptance criteria (DAC) from vendors
• Able to manage 2-3 independent projects simultaneously and deliver results

Additional Responsibilities :

• Manage any Project escalation
• Receipt invoices from Vendors and approve Delivery acceptance criteria (DAC) from vendors
• Able to manage 2-3 independent projects simultaneously and deliver results
• Update project health and status on Service Now
• Enable and train resource/new joiners on systems, applications, Program background
• Update Project documents on a Shared Folder/Teams channel and ensures periodic updates

Key Stakeholder Management
Internal

Head, PE
Program Manager’s
Testing and Development specialist
Vendor SPOCs
PMO resource
PMO Admin

External

Program Business Sponsor
Strategy lead
Tech SMEs
Platform Managers
PAB and Pre-PAB
Transformation office

Knowledge, Skills, Experience & Educational Qualification

Knowledge & Skills (Must Have) :

• Confidence & excellent communication
• Project Planning, Review Project KPIs
• Reporting and documentation as per specified structure and templates
• Handled resourcing, risk, planning, budgeting, delivery, quality, vendor management
• Able to work with senior UK stakeholders
• Assertive and Problem solving attitude
• Clear in approach and goal oriented

Knowledge & Skills (Additional) :
• Knowledge of Technology, SDLC, IT services
• Knowledge of frameworks like Waterfall, Agile, ITIL etc.
• Conversant with technology terms
• PMP, Prince2, Agile, Scrum Master preferred

Experience:

10 -12 years’ experience in managing large Projects, with ownership to deliver project benefits as per business case. Able to lead SMEs and PMO who will report to the Project Manager. Lead the resources to Project goals, manage conflicts, manage aspirations and issues. Take proactive decisions to bring back Project to track and deliver within agreed schedule and budget.

Educational Qualification:
• Graduate in any discipline, MBA
• Project Management
• Diploma in Software development

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.