Operational Resiliency Manager Ireland
Northern Trust
Dublin, Ireland · Limerick, Ireland
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Responsible for the coordination of legal entity Important Business Services (IBS) and Critical or Important Functions (CIF) owners across all Ireland Asset Servicing legal entities.
Responsible for overseeing the firm’s operational resiliency systems and controls on behalf of the Head of the TNTC Ireland Branch and the CEOs for The Northern Trust International Fund Administration Services Ireland Limited, Northern Trust Fiduciary Services Ireland Limited, Northern Trust Fund Services Ireland Ltd.
Standing attendee at each of the Irish entities Operational Resilience and Outsourcing Committees
Maintains oversight, with the support of the Asset Servicing and Technology Resiliency Offices, of the Business Services Lifecycle in accordance with the Corporate Operational Resilience Policy and Standard for relevant Ireland legal entities. Duties include:
Coordinating the identification/assessment of Business Services by legal entity; Coordinating the confirmation of IBS by legal entity; Coordinating value chain and independency analysis required to deliver each IBS, identifying resiliency vulnerabilities that could cause a breach of the IBS impact tolerance; Coordinating the process to define the impact tolerance for each IBS; and Coordinating business testing of the ability to remain within stated impact tolerance objectives in the event of a severe but plausible disruption to operations.
Responsible for supporting and overseeing Ireland Branch compliance with DORA requirements. This will involve working with the Enterprise and Technology Resiliency Offices to ensure the operational resiliency program covers the specific DORA requirements. Duties include but not limited to:
Coordinating the identification and confirmation of CIF’s by legal entity Working with Technology team to ensuring the legal entity maintains the appropriate ICT registers Working with Enterprise and Technology Resiliency Offices to ensure the legal entity adheres to DORA reporting requirements Facilitate the annual approval of the ICT risk management framework
Facilitates the approval of IBS & CIF’s and the impact tolerances set by the IBS/CIF owner and Head of Branch / CEO’s at legal entity level.
Prepares and supports the facilitation of governance to enable senior management to steer the decision of relevant Ireland legal entities towards continuous strengthening of resilience by:
Coordinating and producing baseline legal entity operational resiliency metrics with IBS/CIF owners, Enterprise & Technology Resiliency Offices and Risk partners, Producing legal entity reporting which enables prompt identification and escalation of material operational resilience issues at an aggregate legal entity level, and Coordinating aggregation and presentation of legal entity key risks and escalations to relevant stakeholders and governance forums.
Maintains the self-assessment documentation for each legal entity (including overseeing the completion of specific sections by the different IBS owners / business functions).
Engages with Heads of Branch / CEO’s and IBS owners to promote consistent setting of resiliency risk appetite by legal entities.
Performs and documents assessments of risk acceptances and exceptions, and obtains approval from relevant senior executives and risk governance forums for any deviation from the requirements of operational resilience policies (i.e. when no manual workaround or contingency plan exists) on the basis that they are within legal entity / business unit risk appetite.
Participates in lessons learned from internal and external events, ( including ICT events) consultations or regulatory changes that may require a reassessment of relevant Ireland legal entity resilience set-up.
Supports and promotes a resiliency culture within relevant Ireland legal entities, including engaging in the development of training on operational resilience.
Supports client engagement and due diligence requests in relation to Ireland Asset Servicing legal entity IBS’s.
Knowledge :& Skills
Stakeholder management, with proven ability to direct virtual teams of senior stakeholders to successful outcomes
Pragmatic, logical and rigorous approach
Proven track-record in presenting to senior management with excellent written and oral presentation abilities
Knowledge of operational resiliency including disaster/business recovery, business continuity management, 3rd party vendor/outsourcing, corporate risk policies and standards
Good understanding of risk management practices and how they apply in Financial Services organisations including the impact of regulation on operational resiliency matters
Knowledge of DORA regulation and experience of implementing DORA requirement would be beneficial
Analytical skills, including the ability to present ideas clearly to others and to identify and escalate issues of concern to management, as appropriate
Ability to drive to execution
Self-motivated, curious and able to work autonomously
Experience :
10+ years’ relevant experience in risk, resiliency or operational control environments
10+ years relevant experience in the financial services sector
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.