About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Job Description Summary: The Associate Consultant in the Total Portfolio Solutions team ensures timely and accurate client reporting, manages tasks, volumes, focuses on resolution of complex transactions, client queries, where expertise is required to interpret policies, guidelines and/or processes. The role involves close coordination with Relationship Managers, Client Service Delivery Managers, and stakeholders to maintain smooth operations and effective communication. The ideal candidate is a proactive communicator, skilled in handling senior stakeholders and mentoring junior team members.

Major Duties:

• Should possess problem solving ability relying on existing client procedures, capable of analyzing impending problems and formulate solutions.
• In-depth understanding of process and should abide to achieving agreed Key Performance Indicators or Service level agreements and objectives.
• Collaborate with various upstream par es, generate ideas to quickly turnaround query resolution and thereby strengthen stakeholder relationship.
• Own client relationship and be capable of independently evaluating and resolving client queries, produce client reports and support clients understand the impact of their investment decisions.
• Impart knowledge to junior staff by identifying tasks that demand training needs leading to upscaling their skills, assist in priori za on of work and deliverables.
• Iden fy areas that require improvement to existing process, formulate solutions and implement them by collaborating with internal team members and necessary stakeholders.
• Possesses required business acumen and technical savviness in overseeing work completed by the junior staff, provides them assistance in delivering agile and flawless reports.
• Identifies and drives projects that would lead to increased efficiency and improved productivity of the team.

Knowledge:

• Excellent oral and written communication skills are required.
• Requires a comprehensive understanding of a range of processes, procedures, systems, tools, and concepts within Investment banking discipline.
• Applies general knowledge of business and financial markets developed through education or experience.
• Expected to use judgement to make decisions without seeking approval.
• Exchanges straightforward information asks questions to junior staff and checks for their understanding.

Experience:

• Bachelor’s degree, preferably in business, finance, technology, or related field
• Use of Microsoft Office tools, advanced Excel skills preferred.
• Excellent me management, Analytical, problem solving and multi-tasking skills.
• Overall, 4+ years of experience and a minimum of 3 years’ experience in investment banking or related domain.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.

About Our Bangalore Office

The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees. In this stunning office space, we offer fantastic amenities which include our Arrival Hub - Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees. Learn more.