Culture Governance & Operations
The Culture Governance & Operations role is responsible for the governance and execution of all operations within the Culture Team in support of the organization's culture strategy. This role is responsible for establishing and maintaining culture-focused policies, procedures, and governance frameworks that embed cultural principles into talent management and business operations. This position serves as a trusted strategic consultant and central point of contact for HR and business leaders, providing executive-level insights, frameworks, and tools that drive cultural transformation and ensure alignment between cultural objectives and organizational performance.

Key Responsibilities and Duties

• Establish and maintain culture-focused policies, procedures, and business routines that embed cultural principles into talent management and operations.
• Develop executive presentations that inform strategic decision-making and drive cultural transformation initiatives.
• Serve as the central point of contact for leaders on culture-related business management tasks, ensuring alignment between cultural objectives and organizational performance.
• Provide strategic consulting and enablement to equip stakeholders with frameworks and tools for integrating culture principles into their work.
• Drive high-level culture governance projects while maintaining operational infrastructure for sustainable cultural impact.
• Serve as a key member of Culture Standards & Oversight and a first line CSO reviewer for “culture” marketing and communications material submitted through AdMaster
• Serve as consultative partner to HR and business leaders, equipping them with the right knowledge and tools to integrate culture into core talent and business procedures
• Manage Culture cadences including team meetings, weekly Talent, Learning & Culture (TL&C) updates, monthly People Team accomplishments and the team’s deliverables for stakeholders, executives, and the Board
• Liaise with TL&C and PT Chief of Staff to support alignment of processes within the Culture team

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8IC

Related SkillsAccountability, Adaptability, Consultative Communication, Continuous Improvement Mindset, Data-Based Decision Making, Employee Engagement, Influence, Problem Solving, Project Management, Relationship Management

Anticipated Posting End Date:

2026-04-18Base Pay Range: $129,000/yr - $183,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

For Applicants of TIAA Global Capabilities, click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.