Director - Business Manager, Retirement AI Strategy
Software Engineering, Sales & Business Development, Data Science
Charlotte, NC, USA · New York, NY, USA · Dallas, TX, USA
USD 95,100-140k / year
The Business Management job is responsible for providing strategic support for the assigned business area. While focusing on high level projects, this job executes strategic business management consulting to leaders by analyzing metrics and presentations to support business strategies, driving business management policies and routines, and being the central point of contact for leaders in the execution of business management tasks. This job is considered a subject matter expert in the Business Management area.
Key Responsibilities and Duties
- Acts as a day-to-day technical/functional expert in assigned area and makes decisions on tactical issues that impact the business.
- Maintains and supports implementation of policies and procedures in support of the business area strategy.
- Implements process improvements.
- Analyzes and reports on area data (financial, headcount, etc.) and performance metrics.
- Supports business management projects by monitoring and tracking risks, issues and action items.
- Drives and oversees meeting planning in support of business projects and objectives.
- Influences the development of new strategic initiatives through tracking budgets and milestones.
- University (Degree) Preferred
- 5+ Years Required; 7+ Years Preferred
- Physical Requirements: Sedentary Work
Career Level
8IC
This role will support the Retirement CAO team with the Retirement AI strategy and execution, including adoption of internal tools, development of new use cases, and execution of best practices. Will support how AI and technology is evolving our workforce, and required change management. May own managing projects within AI portfolio.
Required Qualifications:
- 2+ years of experience on AI related projects, programs, or strategy
- 2+ years of executive reporting and storytelling
Desired Qualifications:
- Experience with technology change and driving adoption to evolving standards, such as AI integration
Anticipated Posting End Date:
2026-07-17Base Pay Range: $95,100/yr - $140,000/yrActual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
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Company Overview
Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.
Our Culture of Impact
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: accessibility.support@tiaa.org
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TIAA maintains a drug-free and smoke/free workplace.
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