Job Title: IT Outsourcing Manager

Purpose: Fulfill regulatory necessities to adhere to EBA Outsourcing Guidelines for SSBI IT contracts, which require oversight in adherence to EBA outsourcing guidelines (Service Review, KRI Monitoring, etc.).

Job Description: The IT Outsourcing Business Analyst will support the IT Outsourcing Controlling & Oversight function, ensuring that outsourced IT services provided to the bank by both group-internal and external vendors are appropriately overseen. The scope includes all IT outsourcing activities across all branches in Europe.

Key Responsibilities:

• Ensure compliance with EBA Outsourcing Guidelines for SSBI IT contracts.
• Support the assessment of the impact of IT Outsourcing activities, including associated risks, while taking relevant regulations into account (e.g., MaRisk, BAIT).
• Determine and implement additions and changes to the IT Outsourcing methodology in response to new regulatory requirements (e.g., DORA).
• Support the design, documentation, and implementation of further improvements to IT Outsourcing processes, leveraging existing internal control mechanisms, systems, and best practice methodologies.
• Maintain and enhance appropriate IT Outsourcing governance controls, including reporting, service reviews, and escalations.
• Maintain appropriate documentation, including risk assessments, inventories, reporting, and policies/procedures.

Qualifications:

• Bachelor’s Degree or equivalent in a technical discipline and/or demonstrable experience within a similar technology role.
• 8+ years of relevant Financial Services experience with a good understanding of current Outsourcing Banking Regulations and IT Governance principles.
• Good understanding of associated processes and tools such as Procurement, Information Security, Service Review, SLAs/KPIs/KRIs.
• Proficiency in Microsoft Office applications (Word, Excel, Access, PowerPoint).
• Proficiency in English

Experience:

• Excellent communication, interpersonal, organizational and writing skills.
• Proven ability to collaborate and drive execution at all levels within the organization in a regionally diverse environment.
• Good networking abilities locally, across other European legal entities, and at the group level.
• Ability to influence senior management through both personal interactions and the creation and delivery of presentations.
• Ability to solve problems, develop alternative approaches to problems, and resolve conflicts.

Required:

• Teamwork and collaboration-oriented with very good interpersonal and organizational skills.
• Ability to exercise sound judgment as well as to ensure accuracy and quality.
• Tenacious self-starter with a keen sense of accountability, ownership, commitment to work, and passion for delivering results.

About State Street: State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.

Work, Live and Grow: We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance, and savings plans among other perks. You’ll have access to a flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity, and Social Responsibility: We truly believe our employees’ diverse backgrounds, experiences, and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity, and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, a matching gift program, and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers.

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