IFDS Transfer Agency,Trailer Fees-Associate 1
State Street
This job is no longer accepting applications
See open jobs at State Street.See open jobs similar to "IFDS Transfer Agency,Trailer Fees-Associate 1" Black Women in Asset Management.Our Culture
IFDS’ best assets is its people. We have a great pool of talent surrounded by experienced senior teams and we care about our staff. At IFDS, we continuously invest in our people by offering training, mobility opportunity, mentoring, and we support and nurture them in their career development. Our culture is underpinned by the principles of PACE+L (Professional, Accountable, Client-Focus, Excellence and Leadership) which promote and drive a strong professional behavior in developing our people and servicing our clients.
Our Business
IFDS Transfer Agency service solutions are used globally, with operation centers across Canada, Europe, and Asia-Pacific. As a subsidiary of State Street Corporation and SS&C Technology Inc, we are backed by multi-billion-dollar global enterprises with more than 40 years of experience in financial and technology Industry. Our core technology and the associated Transfer Agency services are adapted to both global and local demand.
What you will be responsible for:
As an Associate 1 to in our Trailer Fee department.
Key Responsibilities:
Responsible for the adherence to trailer fee procedures, job aids and operational controls when carrying out tasks.
Expected to develop and maintain a detailed knowledge of Trailer fee processes and systems in order to become an operational SME.
Responsible for the quality inputting of trailer fee contract setups and terms.
Expected to develop an understanding of the trailer fee omnibus model and perform accurate input of omnibus positions on behalf of our clients distributors.
Responsible for the analysis of trailer fee calculation outputs and justification of variances.
Responsible for the timely response to client & broker queries received into the team mailbox.
Responsible for delivering quality client service via written email responses and periodic client calls.
Expected to be able to execute backdated calculations, and manual calculations where necessary, to service our clients ad hoc & non standard needs.
Responsible for escalation of operational issues or challenges to the team leader / manager.
Responsible for the adherence to company values of Professional, Accountable, Client Focused, Excellence and Leadership in all tasks and interactions
Expected to develop critical analysis mindset and a risk excellence approach.
Responsible of the preparation of the KPIs to bill the client.
Responsible for issuing payments and actioning the necessary system checks
Education/Preferred Qualifications:
Knowledge of Transfer Agency desirable.
Knowledge of Trailer Fees/Rebates desirable.
Analytical mindset required with evidence of problem-solving experience.
Enthusiastic individual with a desire to work in a fast-paced environment.
Strong attention to detail.
Ability to multi-task and to work calmly under pressure.
Ability to work accurately to tight deadlines.
High proficiency in MS Office (Excel, Word, PowerPoint).
Positive individual who performs in a manner that makes a strong impression on others, e.g., high energy level, a problem-solving approach, approachable; and the ability to act with a sense of urgency when required.
Employee Benefits:
We offer wellbeing programmes, a subsidized restaurant, impressive learning and development opportunities as well as a social calendar to balance work and life activities. We are committed to reviewing and continuously improving our employee compensation and benefits packages. Performance based bonuses, a generous pension scheme, annual leave and investment in your future education demonstrates the value we place in developing, recognising and rewarding our staff.
IFDS is a regulated entity and a member of the State Street Group. We are an equal opportunities employer and we are committed to fostering an inclusive workplace. We value diversity in both background and in experience.
We follow the Fitness and Probity regime as outlined by the Central Bank of Ireland.
You may not meet all the requirements outlined in the above job description, but we would still like to hear from you.
This job is no longer accepting applications
See open jobs at State Street.See open jobs similar to "IFDS Transfer Agency,Trailer Fees-Associate 1" Black Women in Asset Management.