Platform Engineering - Middleware Messaging - SRE Engineer

Who we are looking for

As part of Platform Engineering Middleware Messaging Operations, you will be working in a fast-paced environment primarily supporting the products MQSeries and Kafka. The primary responsibility is to ensure platform availability while also servicing internal and external messaging community.

What you will be responsible for

As a Messaging SRE Engineer you will:

• Have a support ready understanding of IBM MQSeries, Kafka Messaging, or another Messaging technology
• Provide troubleshooting and best practices methodology for customer and internal teams
• Create and deploy monitoring tools, alerts and have good knowledge of best practices
• Planning and execution of infrastructure projects as well as on-boarding of new application development projects
• Design monitoring solutions and baseline statistics reporting to support the implementation
• Perform optimization and tuning of MQSeries and Kafka
• Strive to provide highly resilient Messaging systems using the latest high availability (HA) and disaster recovery (DR) technology solutions
• Ability to work with application and development teams to understand usage pattern and provide solutions
• Provide input into technical infrastructure design for achieving high scalability of integration solutions

What we value

These skills will help you succeed in this role

• Experience working on Red Hat Linux
• Understanding of ITIL framework
• Usage of ServiceNow tool
• Usage of Avada IR360
• Usage of Dynatrace
• Experience with installing/backing out versions and fixpacks.
• Experience with installing RDQM (replicated data queue managers)
• Experience with source code control system
• Experience with finding root cause for problems with applications using MQSeries, Kafka Messaging or another Messaging technology or with any software applications
• Experience with tuning software systems
• Experience with supporting software/applications
• Any scripting/programming language is fine but with willingness to learn Python, Ansible, Puppet, Shell.
• Experience with Message products usage on a Public Cloud (Azure, AWS, Google, other)

Education & Preferred Qualifications

• History of supporting a Messaging infrastructure, preferably MQSeries and Kafka or another Messaging technology
• Computer science degree preferred
• Experience with high availability (HA) and disaster recovery (DR) solutions for middleware or other platforms

Additional requirements

• Teamwork
• This is a “hands on keyboard” support position
• Weekend work will be required
• Our Operations team will need to create new docs and SOPs for use by our support team and perform cross training of the support team members

Why this role is important to us

Our technology function, Global Technology Services (GTS) Production Management, is to drive technological excellence and best practices to ensure our organization provides exceptional and reliable services to our clients and business.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers