Charles River Development (CRD) is the FinTech division of State Street. Together with State Street’s Middle and Back-office services, Charles River’s cloud-based Front Office technology forms the foundation of the State Street Alpha® Platform, the first front-to-back solution in the industry.

Our vision is to be the world’s leading investment platform, shaping the future of the industry and driving new levels of technology-led innovation, resiliency, efficiency and growth for investors and the people they serve.

CRD Engineering organization is innovating and transforming the platform by moving away from monolithic software to utilising next generation cloud-based technology that leverages Microsoft Azure, Kafka, Snowflake, etc.

As a digital innovation leader, we invest into our solutions, processes, systems, and talent.

Summary:

We are looking for an independent JIRA Administrator who will be part of a global team.

Responsibilities:

• Create, configure and manage projects via standardized templates and schemes
• Customize and maintain all aspects of Jira administration including custom fields, screen layouts, issue types, etc.
• Proficient at setting up and managing permission schemes, roles, groups, etc.
• Strong understanding of standard security policies and practices for authentication, SSO/SAML configuration, identity provider configuration and general user administration
• Proficient in configuring workflow rules, automation, including using tools like ScriptRunner to enhance default Jira functionality. Knowledge with Groovy scripting is a plus
• Experience in configuring test management using addons like Xray
• Design, configure dashboard and build custom reports to support agile teams and leadership needs
• Experience in setting up integrations with engineering and product management by identifying tools via plug-ins / add-ons from the marketplace to enhance and streamline SDLC processes
• Strong understanding of JIRA APIs and webhooks
• Provide application support for Jira and Confluence for entire organization
• Generate and maintain documentation and training collateral for all users
• Be able to support various aspects of licensing, billing, renewals, etc.
• Experience with Jira issue migration across different instances is preferred

Recommended Education:

• B.S. degree (or foreign education equivalent) in Computer Science, Engineering, Mathematics, and Physics or other technical course of study required. MS degree strongly preferred.

What we are looking for:

• Minimum 3 years’ experience configuring and administering cloud Jira instances at enterprise scale
• Experienced configuring other Atlassian products, marketplace addons and external integrations
• Familiar with Agile frameworks like Scrum, Kanban and collaborated with teams practicing Agile

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.