Who we are looking for

We are looking for a motivated and detail-oriented individual with a foundational understanding of financial services. While prior experience in custody operations is a plus, we welcome candidates eager to grow in this area. Fluency in English is required, and proficiency in Italian is considered a strong advantage, particularly for supporting the Italian client book.
What you will be responsible for
As a Custody Operations Associate 1, you will support the daily execution of custody-related tasks and contribute to operational excellence. You will work closely with senior team members to ensure timely and accurate processing, maintain documentation, and assist in resolving operational issues.

As an Associate Level 1, you will:
• Executing daily BAU tasks under guidance and ensuring timely completion.
• Supporting internal workflows to meet processing and client deadlines.
• Assisting in issue resolution and escalating concerns to senior team members and Custody Operations Manager.
• Contributing to the drafting and maintenance of SOPs and job aids.
• Assisting in reporting and analytics preparation for internal stakeholders.
• Collaborating with cross-functional teams to support operational improvements.
• Participating in internal projects and initiatives as needed.
• Providing professional responses to enquiries and assisting in error/rejection resolution.
• Assist in data entry, reconciliation, and basic reporting activities.
• Learn and apply internal procedures and compliance standards.

What we value
• Fluency in English; Italian is strongly preferred or required for the Italian client book.
• Ability to manage tasks independently and escalate issues appropriately.
• Strong documentation and organizational skills.
• Analytical thinking and problem-solving capabilities.
• High attention to detail and a proactive mindset.
• Ability to work under pressure and meet deadlines.
• Initiative and ownership of assigned responsibilities.
• Fast learning and adaptability in a dynamic environment.
• Strong organizational and time management skills.
• Willingness to learn SOP and job aid documentation practices.
• Proficiency in Microsoft Excel and PowerPoint; familiarity with Power BI is a plus.

Education & Preferred Qualifications
• 1–2 years of experience in financial services or operations (internships included). Exposure to Custody Services and asset servicing is a plus.
• Bachelor’s degree or equivalent experience.

We offer

• Permanent contract from day one

• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)

• Gold Medical Package for employees and their families (partner and children)

• Premium life insurance package and private pension plan

• Wide range of soft skills training, technical workshops, language classes and development programs

• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice

• Variety of well-being programs

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

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