Job Description

Who we are looking for

Global Delivery Business Risk Management (GD BRM) is seeking a skilled Business Risk Manager to support Alpha Implementations leadership in identifying, assessing, and mitigating risks within the first line of defense (FLOD). The successful candidate will excel in a fast-paced environment and bring deep expertise in evaluating, implementing and enhancing risk processes and control environments. This role requires a collaborative mindset, strong analytical acumen and the ability to influence and provide risk leadership across diverse business teams and geographies.

Why this role is important to us

Having robust and effective risk management is integral to Global Delivery. As part of the GD BRM Business-Aligned Team, the VP will directly influence how we govern, manage and mitigate non-financial risks, improve control environments, ensure adherence to regulatory expectations and drive continuous improvement in alignment with the organization’s Risk Excellence objectives.

What you will be responsible for

• BRM BU-Aligned lead overseeing Alpha Implementations function, ensuring robust risk oversight and proactive engagement across operations activities.
• Build and maintain effective partnerships with senior leaders in Alpha Implementations and broader GD functional teams to drive strong governance and operational risk management within the first line of defense. Ensure timely escalation of key risks, control gaps, and issues, and recommend actionable solutions to mitigate risks outside of tolerance.
• Provide oversight and direction in managing incidents and issues related to Alpha Implementations. Collaborate with operational teams to identify opportunities to improve risk mitigation strategies and advise on the design and application of effective controls, procedures, and best practices.
• Execute core business risk initiatives and programs to reduce non-financial risks, strengthen and streamline implementation processes and control environments, and proactively address emerging risks and underlying causes.
• Manage and facilitate effective risk and control governance forums aligned with the GD governance framework. Collaborate with operational teams to establish metrics that surface risk themes and deliver actionable insights for informed, data-driven decision-making.
• Implement and oversee strong risk management processes and frameworks tailored to Alpha Implementations, in alignment with State Street and GD’s methodology and global practices. Work with the business to ensure adherence to policies and standards.
• Provide guidance and support during regulatory and audit engagements, including SOX/SOC assessments and targeted assurance reviews relevant to Alpha Implementations.
• Partner with second and third line of defense teams to ensure alignment with enterprise-wide risk management and control objectives.

What we value

These skills will help you succeed in this role:

• Exceptional verbal and written communication skills, with the ability to articulate complex concepts and risk themes clearly to senior management, and to synthesize information concisely and appropriately for executive-level audiences.
• Strong organizational awareness with the ability to facilitate and resolve conflicts, make informed and risk-optimized decisions under pressure, and effectively influence stakeholders across all levels of the organization.
• Proven ability to build and sustain collaborative relationships across functions and levels, fostering trust, collaboration and alignment among diverse stakeholders.
• High attention to detail and a propensity to promptly drive issues toward resolution.
• Ability to manage competing priorities through effective planning, organization, and execution.
• Strong team player who demonstrates respect, inclusivity, and a commitment to collective success.

Education & Preferred Qualifications

• Minimum of 12 years proven experience in financial services with strong background in at least one of the following areas – non-financial risk management and frameworks, internal control design, assurance or audit functions.
• Bachelor’s degree in Management, Accounting, Risk Management, or a related field preferable.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.