Who we are looking ?

We are looking for Client Service Senior Specialist is integral to the successful completion of client onboarding set-ups as well as fostering key relationships with our internal customer base.

Why this role is important to us ?

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Client Service Senior Specialist you will be

• Acting as a point of contact with clients, sub-custodians and internal departments for market related activities and inquiries, including tax and proxy documentation.

• Monitoring market changes in order to take any necessary actions needed to keep our clients’ accounts compliant with regulations.

• Assisting clients with new fund launches and account opening requests, what includes preparation of the account opening packages for the documentary markets.

• Maintaining and closing accounts where required, what includes mergers, conversion in/out, name changes, renewals, etc.

• Providing prompt responses and processing time on all received inquiries.

• Taking part in different department’s project focused on process improvement or office wide initiatives.

What we value

• Client centric approach

• Ownership mindset

• Strong communication skills

• Ability to work under pressure in deadlines driven environment

• Good command of written and verbal English language

Education & Preferred Qualifications

• University Students or Graduates (preferably Finance, Accountancy or Business related degree)

• Previous experience in fund administration, law or finance-related areas preferred but not essential.

We Offer:

• Premium life insurance package;

• Employee savings plan;

• Gold medical package;

• International operating environment;

• Language classes;

• Soft skills trainings;

• Technical workshops;

• Development sessions with a mentor;

• Diversity of opportunities across a range of challenging and highly complex activities;

• Technical or leadership career pathway

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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