Who we are looking for

Part of State Street Bank International (SSBI) Oversight for State Street Markets Operations, this position will be responsible for assisting in overseeing the administration of this business structure, especially in relation to SSBI Outsourcing requirements. The primary responsibility of this role is to provide administrative support to the Business as it relates to Outsourcing Oversight across various Markets business areas in SSBI.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

Why this role is important to us

The team you will be joining is a part of State Street Markets Operations. As a leading provider of trading and lending solutions to the world’s institutional investors, we deliver the industry’s most innovative platforms, financing and portfolio solutions. Our capabilities are backed by proprietary, high-value research, insights and indicators that power clients’ investment decisions, accelerate performance and help investors stay ahead of shifting markets. Across our comprehensive set of solutions – data-driven macro market intelligence that give an information advantage; client-first platforms and tools that redefine trading; financing solutions that streamline liquidity access; and portfolio solutions designed to help achieve peak performance – we deliver a breakthrough edge to drive business success.

What you will be responsible for

As an Outsourcing Officer, you will:

• Act as a Subject Matter Expert (SME) for Outsourcing topics for State Street Markets team in SSBI. This includes regular touchpoints with the SSBI Outsourcing Office, Compliance, etc and acting as a main point of contact for Outsourcing questions across all Markets business areas in SSBI
• Provide Outsourcing related training to State Street Markets Business in SSBI (training on Outsourcing Policy and Standard updates, regulatory updates, etc.)
• Assist the Business with administrative tasks in relation to Outsourcing topics (monitoring & testing conducted by Outsourcing Office, Internal / External Auditors’ reviews, etc)
• Administer SSBI Markets evidence related to Outsourcing (e.g. SLAs, meeting minutes, meeting decks, Outsourcing procedures)
• Perform checks aimed at ensuring quality and compliance of SSBI Markets with Outsourcing requirements
• Maintain State Street Markets outsourcing inventory for SSBI
• Follow up on action items in relation to issues and incidents related to Outsourcing governance
• There will also be an opportunity to get involved in wider business initiatives for State Street Markets Operations in SSBI and the role will provide good exposure to SSBI Markets, Business Risk Management, Compliance, etc.

• Ensure the outsourcing documentation is complete and updated

• Perform defined internal controls throughout the phases of the lifecycle of the outsourcing arrangements, including the planning, implementation, monitoring and management of outsourcing arrangements.

• Taking appropriate corrective or remedial action if shortcomings in the provision of the outsourced functions are identified, including by following up on an indication that service providers may not be carrying out the outsourced function effectively or in compliance with applicable laws and regulatory requirements.

• Ensure the Outsourcing Portfolio Manager and other relevant stakeholders are promptly informed of persisting or material shortcomings in the provision of an outsourced functions .

• Co-participate in the development, testing and implementation of new systems and products within his/her department

What we value

These skills will help you succeed in this role

• Excellent analytical skills, fast learner, ability to identify challenges and propose solutions
• High degree of pragmatism with a solution-oriented approach
• Strong team player – able & interested in working in an international environment
• Proven ability to work under pressure and independently
• Ability to act with a sense of urgency for completing and following through on tasks; resolves challenges in a timely manner
• Ability to hold others accountable for delivery and follow through on commitments
• Excellent verbal/written communication skills, and interpersonal skills

Additional requirements

• Regulatory knowledge around EBA guidelines on outsourcing arrangements is preferred but not mandatory

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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