Who we are looking for:

State Street Alpha Implementation team is looking for an EMEA Change Management Lead to drive management of changes in scope from Service Definition to Go Live across the Alpha platform.

We’re looking for professionals with experience across front and middle office operating models, business analysis, data management and project management disciplines.

The role will be part of our Business Integration Practice and span the lifecycle of an implementation which may be from 6 months to multiyear. Activities range from engaging with clients, internal workstream leads, and internal business units to manage client-requested changes to scope and timeline for a successful go live.

Why this role is important to us:

The team you will be joining is a part of State Street AlphaSM. State Street AlphaSM is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses.

Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.

What you will be responsible for:

As VP – Change Management Lead, you will

• Working with Client Implementation Executives, seek early engagement on new client deals and ensure Change Management process is planned, resourced, communicated and effectively embedded
• Lead client interactions on Change. Working with internal and external stakeholder, assess new change requests and provide client feedback and challenge as appropriate
• Demonstrate ownership of Change Management process across EMEA deals, providing leadership and direction to internal and external stakeholders
• Working with Program Leadership, ensure impact of client change to overall program delivery is measured and communicated through executive reporting with escalations as required
• Engage with Global Delivery partners to ensure correct governance of non-standard solutions to change requests
• Support Global Delivery partners with standing up of Change Management model in production environment post go-live
• Drive continuous improvement in the EMEA Alpha Change Management process to increase scalability and consistency. Contribute to the design and implementation of Global Alpha Standards for Change
• Develop Change Management as a revenue stream and ensure all non-chargeable work is validated and recorded
• Deputise for EMEA Client Change Manager when required and support development of new and junior staff members
• Gain an understanding of target operating models
• Proactively raise risks and issues effectively within the program, drive solutions and effectively communicate options
• If applicable, manage staff ensuring the process for objective setting and PPR is followed. Manage the workload balance for the team
• Ensure practice is aligned to programme activities and governance. Leverage the ASIS standards and feedback on changes/improvements

What we value

• Keen awareness and appreciation for teamwork and collaboration; this role will require the candidate to be adept/effective at interpersonal interactions to introduce and influence change within the organization.
• Ability to proactively identify potential issues and drive resolution across teams.
• Leadership and ability to bring together teams across different levels and disciplines within the organization
• Ability to work in a high paced environment, be flexible, follow tight deadlines, organize and prioritize work. Weekend work may be required.
• Displaying our Culture traits and behaviours – Choose to own it, Break through Silos, deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community

Education & Preferred Qualifications

• 10+ years of relevant Financial Industry Experience required, preferably Investment Management / Asset Management
• Strong understanding of financial markets and investment management processes, including back-office functions
• Exposure to Charles River or any other front office systems is preferred
• Experience in implementation of large client onboardings with complex architecture, multiple teams and functionalities

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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