Role Summary

This is a key leadership role within the region and SSBI; responsible for driving and executing State Street’s Investment Services/CCO strategy in Italy by establishing, maintaining and growing strong local relationships and partnerships with clients and prospects, ensuring delivery of high quality service and maintenance and evolution of strong product solutions to clients as a foundation for future growth. The role will also entail acting as the senior point of contact for local supervisory authorities.

Purpose, key responsibilities, and scope of the role

• Strive to operate in compliance with regulatory and legal expectations as set out by law and regulatory guidance and dialogue

• Execute oversight of relevant State Street business areas and functions in Italy, ensuring best practices are shared and observed, and entity and corporate governance standards are met

• Support the CEO of SSBI with the management of State Street’s country relationship and play an active and effective advocacy role with the local regulators, European Central Bank, Italian government and public agencies, while also being a key voice of State Street in the market

• Develop and refine the Strategic Plan for Italian coverage (Focus on Strategic Prospects, and ensure appropriate coverage of priority clients)

• Through assigned relationship managers and sales resources, develop account plans for existing clients, and sales targets for prospect names

• Conduct regular Deal and Pipeline Reviews

• Annual Review of Strategic Markets and Account Plans

Managerial Responsibilities

• Contribute to the development and execute a country-level strategy for State Street’s IS/CCO business in Italy and cultivate a “One State Street” culture across all groups

• Act as local owner of services delivered by State Street in Italy, working with functional leadership and global client executives and relationship managers as appropriate to ensure that our clients receive and experience an excellent and market-leading level of service, taking local ownership of significant client-related projects as appropriate (e.g. remediation programme, new business acquisition and onboarding)

• Develop and cultivate relationships with locally-based clients, management companies, investment funds community and investment fund directors

• Working with Product, and Client Coverage leadership, develop and actively manage a pipeline of new business prospects and cross-sells of new and emerging products and solutions to existing clients

• Working with Global Delivery leadership, ensure the team in Italy meet client service, operational risk management and local regulatory requirements and expectations, especially concerning outsourcing and any emerging issues signalled by the regulator

• Contribute to and meet and exceed revenue and expense management financial targets

• drive employee engagement and related initiatives across all locations in Italy and support actions that enhance the employer value proposition

• Manage the location in company law, European and Italian regulatory standards (as applicable) and State Street’s legal entity governance standards

• Lead and chair the Country Leadership team and relevant risk and legal entity committees

• Represent State Street Italy on regional and global committees and working groups as required

• Drive and act as a role model for cultures and behaviours in Italy consistent with enterprise standards

• Develop and enhance through relevant dialogue and industry forums State Street’s relationship with regulators and government/public policy makers and their agencies

• Represent State Street in the business community and in industry organisations, ensuring our profile and reputation are enhanced

Skills and Experience

• Driven senior leader with significant experience in bringing senior leaders together to execute against a common goal

• Track record in engaging with clients and managing relationships

• In-depth knowledge on investment funds and/or investment management industry

• Demonstrable ability to manage complex regulatory relationships, ideally with an established and positive track record with the Italian and European regulators

• Ability to execute on large integrations, implementation of an in-country wealth strategy, as well as the need to support the Head of Business in driving sales and revenue generation initiatives in country

• Proven track record in business development and P&L management

• Strong market profile with executive presence

• Fluency in Italian and English

• In-depth multi-business knowledge and understanding of different products / business strategies in the different segments

• Proven track record in building deep partner based, collaborative relationships with key internal and external stakeholders

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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