Who we are looking for

The Senior Product Development Analyst/Manager will have excellent verbal and written communication skills and have demonstrated ability to understand, develop, and deploy complex solutions supporting critical business processes. Experience with running payment or banking operations or product development teams or similar experience is also required.

The ability to manage the collection of input from subject matter experts, operations teams, product managers, client service teams and/or our clients for the purpose of developing complete ad substantive business requirements is required as is the ability to document use cases and operational flows as well as support colleagues with less experience develop those skills while also acting as gatekeeper for the requirements documentation being developed to ensure quality documentation is generated and any shortcomings are addressed prior to releasing the documents for downstream use. Development of efficient operating models that include effective business controls will be a job function of the successful candidate.

Agile experience as a Product Owner or Principle Product Owner is also desired. One of the primary job functions for the successful candidate will be to perform as a Product Owner for an Agile room.. Agile training will be provided on the job to ensure that new joiners are familiar with State Street’s Agile methodology and the Software Delivery Life Cycle with additional training opportunities available based on previous experience and ability.

Experience with implementing or operating Temenos’s Transact, ACI Worldwide’s MTS/RTPS or Dragonfly Technologies Universal Online Banker is desirable as is a level of technical familiarity with one or more of the global payment networks or messaging standards used by State Street such as: ISO 20022 pacs and camt messages, Fedwire, CHIPS, ACH, Target2 or SEPA.

This role reports into the Cash Product Development Lead located in London and the position will be supporting the Payments Cash and Custody Platform transformation initiative. The position can be located in one of our Global Offices including Quincy Massachusetts, London, Hong Kong or Munich.

What you will be responsible for

As a Product Developer you will

• Work with the core banking applications team to establish requirements and manage Agile development required to design and develop solutions for complex payments and banking operations

• Manage team members working on defect identification, triage and remediation including identification of root cause and resolution management as appropriate

• Ability to apply knowledge of system behavior and business requirements as well as industry knowledge and best practices to design and test solutions

• Ability to clearly articulate impact of any changes to team members, testers and business end users to ensure that testing and acceptance processes are completed successfully; ability to train and develop these skills in more junior team members or direct reports

• Ability to oversee, review and edit documentation to ensure completeness and clarity prior to submitting for use in developing solutions

• Ability to write Agile stories and epics, establish a backlog and groom that backlog is desired as is experience with developing these skills in our global team

• Work well within a virtual team that includes members from across State Streets global operations, product and IT development teams, contractors, software vendors and other industry participants to design, develop, test and implement solutions that support current and future business requirements

• Support annual planning and funding prioritization activities

• Oversee archival of documentation and other program artifacts associated with development and implementation activities so that they are maintained for future business needs and audit purposes

What we value

These skills will help you succeed in this role

• Strong technical skills including experience with payments and/or deposit banking

• Strong documentation and organizational skills

• Ability to make decisions and build consensus across stakeholders including vendors, testers and business end users

• Work well in a global team using technology for communication and process management

Education & Preferred Qualifications

• BA/BS or equivalent experience

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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