About the role

The Senior Business Analysis Team Manager is responsible for direct management of the team of BAs, as well as ensuring deliverables are met on time and on budget for his/her own project assignments, acting as an SME for the area of responsibility, as well as supporting wider Transfer Agency team in the senior manager capacity.

Your new role

As a Senior Business Analysis Team Manager you will be responsible for:

Management Duties

• Manage a team of business analysts in a challenging matrix organization;
• Develop the team in terms of scope and responsibilities, with the view of achieving and maintaining excellence in key change management activities;
• Mentor reports and junior co-workers in more complex tasks;
• Act as a deputy for Head of Transfer Agency Change Management team;
• Support wider Transfer Agency Change Management community, leveraging specialist knowledge and skills acquired, act as a CM representative for internal and external clients;
• Ensure high level of teams’ deliverables in terms of quality and timeliness;
• Work to ensure organizational goals are adequately reflected in team’s responsibilities and priorities, as well as development goals.

Business Analysis Duties

• Act as Subject Matter Expert in systems and processes;
• Follow the BA process outlined in the BA Charter;
• Analyse of new system enhancements/regulatory changes/ operational process improvements requests to understand in detail impact on business functions and systems;
• Work with business representatives to understand requirements, scope and acceptance criteria;
• Define mapping of “as-is” and “to-be” business processes;
• Interpret business needs and translate into application and operational requirements;
• Document requirements according to standard templates using natural language;
• Report progress to Project Manager;
• Work closely with developers and end-users to ensure technical compatibility and user satisfaction;
• Write User Manuals, Training Material and Application Support Documents as required;
• Project management of smaller initiatives.

What we value

Desired skills and competencies:

• People Management experience with good skills in developing, coaching, supporting and motivating employees;
• Good communication, presentation, negotiation & customer relationship skills;
• Excellent research and information gathering skills;
• Excellent analytical skills – able to analyze and solve business problems; identify, document and recommend solutions;
• Innovativeness and pro-activity;
• Excellent English language skills;
• Highly motivated with exceptional integrity;
• MS Office suite skills;
• Good understanding of Transfer Agency business will be beneficial.

Experience and education:

• Minimum 10 years of business analysis/ change management, with at least 5 years in a Financial Services.
• Minimum 5 years’ experience in project or people management role.
• Higher education in relevant economics, business, finance, management studies.

Work requirements:

• Hybrid role model - at least 3 days from the office required

Minimum Salary:​

The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.​

Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.​

In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.​

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We Offer:​

• Permanent contract from day one​

• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)​

• Gold Medical Package for employees and their families (partner and children)​

• Premium life insurance package and private pension plan​

• Wide range of soft skills training, technical workshops, language classes and development programs​

• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice​

• Variety of well-being programs​

• Additional benefits available depending on the seniority of the role

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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