United States - North Carolina

Operations

Investment Bank

Your role

Are you a detail-oriented problem solver who thrives in a fast-paced, client-focused environment?
As a Client Onboarding Specialist, you will support Global Banking by executing the client onboarding process for clients involved in capital markets and corporate financing transactions. This includes completing the required Know Your Customer (KYC), regulatory, and tax onboarding requirements, and working with clients and internal stakeholders to gather, review, and validate the necessary information. Your work ensures clients are fully onboarded into our platform ahead of deal execution, and that all AML and regulatory obligations are satisfied in a timely and compliant manner.
Your day-to-day responsibilities will include:
• Reviewing onboarding requests assigned by the pipeline manager and entering key transaction and client details into the case workflow tool
• Conducting preliminary research to understand the client, using internal systems and publicly available information
• Determining onboarding requirements and preparing accurate client outreach requests
• Coordinating with clients, their counsel, and internal Global Banking deal teams to obtain required documentation and information ahead of a transaction
• Keeping the workflow tool updated throughout the onboarding process to reflect the accurate stage of the case, including outreach status and any changes to deal timelines
• Proactively communicating with deal teams to align on changes to transaction timelines or scope, and providing clear updates on onboarding progress to ensure transparency throughout the process
• Performing screening on clients and related parties, reviewing adverse media, and escalating matters to Financial Crime Prevention when required
• Preparing complete onboarding files, addressing approver feedback, and ensuring all documentation and data capture meet internal standards
• Acting as a single point of contact for the deal teams to ensure the client onboarding process is completed ahead of transaction timelines

Detailed salary information:
• Raleigh: the salary range for this role is $57500 to $72500
The expected salary range(s) for this role as of the date of this posting is/are based on factors including, but not limited to, experience, qualifications, education, location and skill level. This role may also be eligible for discretionary incentive compensation. For benefits information, please visit ubs.com/usbenefits.

Job Reference #

330385BR

City

Raleigh

Job Type

Full Time

Your team

You’ll be part of the Client Onboarding team based in Raleigh, North Carolina, aligned with the Investment Bank. Our team supports Global Banking transactions across multiple products and serves as part of the First Line of Defense, responsible for the KYC due diligence required for the initial onboarding of client relationships.

Your expertise

We are looking for someone with:
• Bachelor’s degree, preferably in Finance, Business, Economics, or a related field.
• 1-3 years of prior experience in client onboarding, KYC/AML, or financial services operations (preferred)
• Strong interpersonal and communication skills
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Client-centric mindset with strong attention to detail
• Ability to analyze documentation and problem-solve effectively
• Proficiency in Microsoft Office and willingness to learn internal systems and tools

About us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..

We have a presence in all major financial centers in more than 50 countries.

Salary information

US Only: The expected salary range for this role is $57500 to $72500 based on factors including, but not limited to, experience, qualifications, education, location and skill level. Please see «Your role» section for detailed salary information.

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.