Italy

Human Resources (HR)

Group Functions

Your role

Are you service oriented and enjoy working with various and different topics in HR operations? Do you keep an eye on all the important details and deadlines? Are you highly organized, even when multitasking?
We're looking for a HR Specialist to join our HR Italy team.

Your role :
Employee Lifecycle & Workforce Administration
• Manage accurate and efficient HR administration processes from onboarding to workforce administration, employee lifecycle management, and exit procedures.
• Resolve employee inquiries promptly and precisely, ensuring clear communication and an excellent employee experience.
• Handle local activities connected to internship (stage) activation, ensuring coordination with institutions, compliance with local regulations, and timely processing of documentation.
• Administer and improve HR operational processes while maintaining compliance with service standards and timelines.
HR Systems & Process Improvement
• Oversee daily management of HR systems, driving continuous improvement to enhance efficiency and user experience.
• Measure, review, and optimize HR services, tools, and processes to increase standardization, simplification, automation, and self-service adoption.
• Support both local and Group initiatives aimed at improving HR processes and contribute to the analysis and updating of HR procedures.
Payroll & Benefits Administration
• Assist with monthly payroll processing in a complex organizational environment, supporting payroll operations and related administrative tasks.
• Manage payroll inquiries and escalations in collaboration with the HR Advisory Center.
• Support the coordination and administration of benefits programs.
HR Analytics & Reporting
• Cooperate with the strategic analysis of HR metrics and indicators, providing insights that support resource planning and organizational decision making.
• Internal Collaboration & Stakeholder Management
• Provide support to HR Operations teams and act as an interface when specialized expertise is required.
• Partner with the HR Head and HR Business Partners in daily resource management and coordination with functions such as controlling and accounting.
• Actively participate in business projects across the organization that require HR involvement.

Job Reference #

336143BR

City

Milano

Job Type

Full Time

Your team

You'll be working in the HR Team that is a part of Service Delivery stream located in Milan. Working with multiple Stakeholders hand-in hand, we keep employees and line managers happy, solving problems for them primarily via email or through our ticketing system. You’ll play an important role in working closely with the business to foster UBS's collaborative, respectful and performance-oriented culture.

Your expertise

• ideally previous work experience in HR (2-4 years) or operations or any multinational customer-oriented company
• proficient with MS Office, particularly Excel and Outlook. You are confident with data management (excel macros, models)
• self-motivation with a result-oriented approach to daily tasks and responsibilities
• strong attention to detail combined with successful time management and prioritization skills
• high degree of client orientation and true service-oriented mindset
• eager to broaden your knowledge and become an expert in your field
• good communication skills and ability to work in a team
• able to stay on track, even when no two days are the same (and you love that)
• very good written and spoken English will be an asset

About us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Contact Details

UBS Business Solutions SA
UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.