IB Operations - Client Connectivity Specialist
Operations
Singapore
IB Operations - Client Connectivity Specialist
Singapore
Investment Banking
Investment Bank
Your role
Are you incredibly organized with an eye for detail? Do you have a high client service orientation and a
high risk awareness? We're looking for someone like that to:
• deploy connections of e-trading platforms to external connectivity partners;
• conduct and support FIX certification and UAT testing to external clients;
• set up and maintain the entitlement on e-trading platforms for external clients;
• support e-trading connectivity for internal business lines and external partners;
• support transaction execution and notification processes for internal business lines and external
clients;
• contribute to continuous improvement of processes and services .
Job Reference #
338374BR
City
Singapore
Job Type
Full Time
Your Career Comeback
We are open to applications from career returners. Find out more about our program on ubs.com/careercomeback.
Your team
• You’ll be part of the Integrated Client Lifecycle Services team under IB Operations, your working
place is UBS Singapore.
• The Client Connectivity specialist provides "one-stop" service to IB FRC eTrading clients, which
includes managing the onboarding and off-boarding projects on UBS FRC ecommerce trading
platforms; conducting clients UAT activities, supporting clients trading and STP on/with UBS
ecommerce trading platforms .
• The team has good knowledge of UBS FRC ecommerce systems and business flows, well
understood FIX protocols, familiar with network connections and STP components.
• The team has deep working relationship with FRC eSales teams and eTrading teams, IT support &
development teams, and other client services teams in the firm. The team has to communicate
with external clients and connectivity partners directly .
Your expertise
You have:
• proven experience in client service (ideally in e-banking); (3+ years experience)
• knowledge of a broad range of asset classes, preferably FX Cash, FX Derivatives, Algorithm
Trading, Rates & Credit, as well as front to back trade lifecycle knowledge; (3+ years experience)
• good knowledge and working experience for FIX protocols; (3+ years experience)
• good knowledge and working experience for network connectivity technology;
• experience of certification for FX, Rates & Credit and Algorithmic Trading products, familiar with
major vendor trading platforms functionality of FX, Rates and Credit and Algorithmic Trading; (3+
years experience)
• capability of analyzing and problem solving, able to work on products and processes of medium
complexity;
• excellent communication skills, confident and able to clearly articulate complex and time sensitive
solutions; excellent in business writing in English and Chinese, also speaking fluent English and
Mandarin Chinese;
• additionally (better to have), experience of process automation and digitalization project.
You are:
• a self-starter who can work well with minimal supervision (you can micromanage yourself)
• a skilled written and verbal communicator
• a dedicated team player with a can-do attitude
• a sustainable self-development
• a self-driven person in work efficient and process automation
About us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.
Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
Contact Details
UBS Business Solutions SA
UBS Recruiting
Disclaimer / Policy statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.