Client Service Specialist (US Shift)
Customer Service · Full-time
India · dubai investments park - dubai - united arab emirates
Client Service Specialist (US Shift)
India
Investment Banking
Group Functions
Key responsibilities
•Act as the primary point of contact for all Hedge Fund transactional queries / issues
•In addition, the Client Services team assists and ensures the necessary escalation on any issues the Hedge Fund may have with UBS as a group to maintain the single brand ethos
•It is the Client Services associate’s role to know their clients, how their company is organized (both internally and geographically)
•The key function is as a frontman for the client – giving the client first point of contact that is abreast of all their issues, the Client Services team needs to understand the processes.
•Improve inefficiencies between the process and the end trade either to the benefit of the client or to reduce the touch points that break the STP flow
Job Reference #
340757BR
City
Hyderabad
Job Type
Full Time
The team
Prime Brokerage Client Service team deals with post-trade operations, client relationship management, trade settlements, financing, margin processes, reporting, and cross-functional stakeholder coordination.
Manage escalations, mitigate operational risk, and support hedge fund and institutional clients across global markets.
Your skills and experience
You’re curious to explore how AI can improve how we build, deliver, and optimize workflows. You do this with sound judgment – validating outputs and aligning with policies, risk standards, and ethical use.
• Strong understanding of Equities, Fixed Income, FX, Securities Lending, and Derivatives
•Knowledge of Prime Brokerage products including Cash PB, Synthetic PB, Margin Financing, and Stock Loan
•Excellent client relationship and stakeholder management skills
•Problem-solving and risk awareness
•Strong analytical and reporting capabilities. Experience in Investment Banking Operations, Prime Brokerage, Middle Office, or Client Service
•Familiarity with trade settlement, reconciliation, financing, and corporate actions
•Strong communication and escalation management skills
•Ability to manage multiple clients while maintaining high service standards
About us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.
Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
Contact Details
UBS Business Solutions SA
UBS Recruiting
Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.