Brazil

Operations

Global Wealth Management

Key responsibilities

Act as the Middle Office within Operations, serving as the primary liaison between non-resident clients and the operational teams to ensure accurate, timely, and efficient service delivery.
• Manage day-to-day client requests and coordinate their execution with internal operational teams.
• Provide end-to-end support to non-resident clients, ensuring clear communication, proper follow-up, and timely resolution of issues.
• Perform brokerage Middle Office activities, including trade order execution and operational monitoring.
• Coordinate margin deposits and withdrawals, ensuring transactions are processed accurately and within the required deadlines.
• Process subscription instructions and support other securities-related events and transactions.
• Monitor pending items, exceptions, and operational risks, escalating issues when necessary.
• Work closely with internal stakeholders to ensure compliance with procedures, regulatory requirements, and service-level expectations.
• Maintain accurate records and contribute to the continuous improvement of operational processes and the client experience.

Job Reference #

344054BR

City

Sao Paulo

Job Type

Full Time

The team

You'll be working in the operations team in São Paulo, our team is committed to delivering the best possible experience for our clients. You will join a collaborative and client-focused environment that values strong relationships with teams across the bank. By working closely with multiple stakeholders, the team helps connect client needs with the right internal expertise, supports effective solutions, and ensures a consistent, high-quality level of service.

Your skills and experience

• Fluency in English, with strong written and verbal communication skills.
• Excellent interpersonal skills and the ability to build effective relationships with clients and colleagues across the bank.
• Proactive approach, with the ability to anticipate needs, identify issues, and follow through on solutions.
• Strong teamwork and collaboration skills in a dynamic, cross-functional environment.
• Client-focused mindset and commitment to delivering a high-quality service experience.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities and deadlines.
• Effective problem-solving skills and confidence in coordinating with different stakeholders.
• Previous experience in Operations, Middle Office, Brokerage, Securities Services, or Financial Markets is desirable.

About us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.

How we hire

We may request you to complete one or more assessments during the application process. Learn more

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Contact Details

UBS Business Solutions SA
UBS Recruiting

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.