Product Manager, Employee Channels, Platforms & AI Utilities
Software Engineering, Product, Data Science · Full-time
India · Seoul, South Korea
Product Manager, Employee Channels, Platforms & AI Utilities
India
Human Resources (HR)
Group Functions
Key responsibilities
Join the Employee Channels, Platforms & AI Utilities Crew as an Product Manager, taking end-to-end ownership of one or more enterprise products or platform capabilities. You will connect business outcomes, user needs and engineering realities across discovery, strategy, design, delivery, launch, adoption, operation and continuous improvement, helping a cross-functional pod deliver measurable value through resilient, secure and sustainable systems.
We’re looking for a Product Manager within Employee Channels, Platforms & AI Utilities Crew (part of GHRCS Products and Innovation) to:
• Managing HR Service, Workflow and Document Management Platforms
• Own and continuously refine the product vision, strategy, roadmap, outcome-focused objectives and transparent backlog in line with crew priorities and stakeholder needs.
• Lead the full product lifecycle: problem discovery, opportunity assessment, requirements, design, delivery, release, adoption, performance monitoring and ongoing enhancement.
• Translate business and user needs into clear epics, features, user stories, acceptance criteria and non-functional requirements; make informed trade-offs across value, feasibility, risk, cost and time.
• Partner with engineering, architecture, design, service management, operations, risk and control teams; drive agile planning and refinement, remove ambiguity and support sustainable delivery flow.
• Use user feedback, operational insights, product metrics and data to validate problems, test solutions, measure outcomes and prioritize investment.
• Own release readiness, including testing, user acceptance, communications, training, adoption and post-release learning; ensure stability, performance, security, maintainability, lifecycle currency, technical debt and controls.
• Identify opportunities to add valuable capabilities, simplify processes, automate manual work, modernize platforms and improve user experience.
• Manage technology vendors and third parties through service and roadmap reviews, commitments, risks, dependencies, commercial or contract inputs, escalations and performance follow-up.
• Communicate direction, priorities, decisions, dependencies, risks and progress clearly; build alignment, challenge constructively, make timely decisions and follow through on outcomes.
Job Reference #
343420BR
City
Pune
Job Type
Full Time
The team
You will join the GHRCS Product & Innovation Organisation, a global team focused on creating simple, scalable, and human-centred employee experiences. Within the Channels & Platforms team, the focus is on delivering simple, consistent, and user-centred digital solutions that help employees find HR information and support quickly and easily.
Your skills and experience
• Demonstrable experience as a Product Owner, Product Manager or comparable technology product leader, with ownership across the complete product lifecycle.
• Proven ability to set product direction, shape roadmaps, prioritize competing demands and connect delivery to measurable business, user or operational outcomes.
• Strong experience with cross-functional agile teams and practical knowledge of discovery, backlog management, story refinement, testing, release management and continuous improvement.
• Good technical acumen across systems, integrations, APIs, data flows, cloud or enterprise platforms, architecture trade-offs and non-functional requirements. Coding is not required, but credible engagement with engineers is essential.
• Experience managing technology vendors or strategic suppliers, including governance, roadmap discussions, delivery commitments, risks, escalations and service performance.
• Excellent communication, stakeholder management, structured problem-solving, analytical thinking and decision-making; able to simplify complex topics and influence without authority.
• Experience in a regulated, controlled or financial-services environment is beneficial; enterprise HR or employee platform experience is an advantage.
• Operate with autonomy and end-to-end accountability, escalating material risks or decisions appropriately.
• Move beyond backlog administration to shape strategy, challenge priorities and steer investment toward outcomes.
• Balance feature delivery with resilience, controls, platform lifecycle, cost, technical debt and long-term maintainability.
• This role supports global teams and vendors. Occasional flexibility in working hours is expected for cross-time-zone collaboration, key releases, priority incidents or critical governance, planned reasonably and in line with local policies and wellbeing expectations.
• We value passion for products and technology, continuous learning, curiosity, user and outcome focus, disciplined execution, inclusive collaboration, integrity, sound judgement, ownership, resilience and pragmatic problem-solving.
• Bachelor's degree or equivalent professional experience in technology, business, engineering, information systems or a related field. Product management or agile certification is beneficial, while practical product leadership and delivery outcomes are more important.
• Experience with enterprise SaaS, vendor-managed products, HR technology, workflow platforms, data or integration products is advantageous.
About us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.
Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
Contact Details
UBS Business Solutions SA
UBS Recruiting
Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.