Head of HR Operations & Transformation

Business Area: HR

Place of Work: Liverpool

Contract Type: Permanent

When you join USS, the size and scale of our pension scheme means you will have numerous opportunities to learn and develop your career. Given our size you'll have real autonomy and influence as you collaborate closely with a wide-ranging team of experts.

About the role

In your role as Head of HR Operations & Transformation you will make a meaningful and valued contribution from the outset.

This role will provide a great opportunity to lead the development and execution of HR strategies that align with the organisation's business goals in conjunction with HR Director and Leadership team.

This role will focus on enhancing operational efficiency, driving HR transformation initiatives, and fostering a culture of continuous improvement within the HR function.

The role holder will provide leadership and management of the HR operational infrastructure and framework, including Operational Risk management, HR systems management, data analytics and reporting ensuring its design also supports the culture and expected behaviours across the organisation.

What you will be doing

As a trusted part of the HR you will be responsible for:

• Develop and implement HR strategies aligned with organisational goals and transformation initiatives
• Lead and coach the HR Operations team to deliver excellence across the employee lifecycle
• Drive process improvements and use data insights to inform HR decisions and measure performance
• Provide strategic support to the HR Director and leadership team on HR priorities
• Oversee efficient and compliant HR service delivery across all operational areas
• Lead change initiatives within HR to support transformation and embed continuous improvement
• Ensure HR practices align with legal requirements and manage associated risks

About you

We know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about working for us and have most of the skills or experience we're looking for, then please apply, regardless of whether you meet all the requirements outlined in this profile.

To be successful in the role you will have:

• Proven experience in leading HR initiatives in a complex, fast-paced environment.
• Understanding of HR processes and policies, and keeping abreast of technical, professional & technological developments in the HR sector.
• Self-starter with ability to manage a full and varied workload and manage projects to tight deadlines.
• Excellent written and verbal communication skills.
• Strategic thinking and problem solving capability.
• Strong people leader who engages well with the team and with stakeholders throughout the organisation.
• Experience in MI production & insights, HR systems and systems administration.

At USS, every individual contributes to building a secure financial future for our members and their families. We strive to create a work environment where everyone can thrive professionally while making a meaningful impact on the lives of others.

We're also committed to helping you build your career by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactive management team.

Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits!

How we will reward you

• Great starting salary
• Generous annual leave package
• Access to a high quality pension scheme provided through Universities Superannuation Scheme
• Supportive people policies (including enhanced occupational sickness pay and family friendly pay)
• Financial contributions towards your personal development to help you maintain your physical and mental wellbeing
• Access to a range of health and wellbeing services i.e., private healthcare, discounted gym membership
• Learning and development opportunities to develop your skills, knowledge and talent
• Employee Volunteer Day’s to support the communities where you work and live
• Cycle to Work Scheme

Our people are what makes us different. We work together to create a diverse and inclusive culture that embraces individuality, where people are welcomed and feel comfortable in the knowledge that they can be themselves.

Our purpose firmly states the importance of members, putting them ‘front and centre’ of what we do. This is embedded through our values:

• Integrity
• Collaboration
• Excellence

Universities Superannuation Scheme (USS) was established in 1974 as the principal pension scheme for universities and higher education institutions in the UK.

We work with around 330 employers to help build a secure financial future for more than 528,000 members and their families. We are one of the largest pension schemes in the UK, with total assets of around £75.5bn (at 31 March 2023). To find out more, please visit https://www.uss.co.uk

USSIM is proud to be an equal opportunity employer. We strive to ensure our recruitment process is as flexible and inclusive as possible so we can attract diverse candidates and recruit the best talent.

We want all candidates to perform at their best during the recruitment process, so if you need any reasonable adjustments or if there is anything we can do to help support you through your recruitment journey please let us know by contacting resourcing@uss.co.uk.