HR Administrator

Business Area: HR

Place of Work: Liverpool

Contract Type: Permanent

When you join USS, the size and scale of our pension scheme means you will have numerous opportunities to learn and develop your career.

Given our size, you'll have real autonomy and influence as you collaborate closely with a wide-ranging team of experts.

Our office is a vibrant place to work, and we offer flexibility of office/homeworking due to our hybrid model.

About the role

In your role as HR Administrator you will make a meaningful and valued contribution from the outset. This role will provide a great opportunity to provide a high-quality HR service, offering transactional support and guidance to employees and managers across the Group.

Acting as the first point of contact for people practice and low-level employee relations queries, you will play a key role in supporting the smooth running of our HR operations.

This role will involve delivering core HR processes across payroll and benefits, the employee lifecycle, our HR system, people reporting, and learning and development.

You will ensure all activity is carried out efficiently and in line with our company values, culture, confidentiality standards, and data protection guidelines.

This is a great opportunity for someone looking to build their HR career in a collaborative and values-driven environment.

What you will be doing

As a trusted part of the HR you will be responsible for:

• Process payroll and benefit changes accurately, including wellbeing claims, employee loans, and private medical cover
• Manage onboarding, leavers, and contractual changes, including absence and parental leave administration
• Monitor and update the HR system with employee data and respond to HR system queries
• Oversee the HR inbox, resolving queries promptly and escalating where needed
• Provide basic ER support, including probation and sickness cases, escalating complex issues appropriately
• Support HR projects, learning and development activities, and ensure HR files are maintained correctly
• Handle general HR admin, raise POs, process references, and contribute to improving HR policies and procedures

About you

We know that sometimes people can be put off applying for a job if they don't tick every box.

If you're excited about working for us and have most of the skills or experience we're looking for, then please apply, regardless of whether you meet all the requirements outlined in this profile.

To be successful in the role you will have:

• Experience in an administrative role; HR experience desirable but not essential
• Confident using IT systems, including Microsoft Office; HR system knowledge is a plus
• Strong understanding of confidentiality and data protection regulations
• Highly organised with the ability to manage multiple tasks and prioritise effectively
• Excellent attention to detail

At USS, every individual contributes to building a secure financial future for our members and their families.

We strive to create a work environment where everyone can thrive professionally while making a meaningful impact on the lives of others. We're also committed to helping you build your career by providing opportunities for development.

We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactive management team.

Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits!

How we will reward you

• Great starting salary
• Generous annual leave package
• Access to a high quality pension scheme provided through Universities Superannuation Scheme
• Supportive people policies (including enhanced occupational sickness pay and family friendly pay)
• Financial contributions towards your personal development to help you maintain your physical and mental wellbeing
• Access to a range of health and wellbeing services i.e., private healthcare, discounted gym membership
• Learning and development opportunities to develop your skills, knowledge and talent
• Employee Volunteer Days to support the communities where you work and live
• Cycle to Work Scheme

Our people are what makes us different. We work together to create a diverse and inclusive culture that embraces individuality, where people are welcomed and feel comfortable in the knowledge that they can be themselves.

Our purpose firmly states the importance of members, putting them ‘front and centre’ of what we do. This is embedded through our values:

• Integrity
• Collaboration
• Excellence

Universities Superannuation Scheme (USS) was established in 1974 as the principal pension scheme for universities and higher education institutions in the UK.

We work with around 330 employers to help build a secure financial future for more than 528,000 members and their families. We are one of the largest pension schemes in the UK, with total assets of around £75.5bn (at 31 March 2023). To find out more, please visit https://www.uss.co.uk

USSL is proud to be an equal opportunity employer. We strive to ensure our recruitment process is as flexible and inclusive as possible so we can attract diverse candidates and recruit the best talent.

We want all candidates to perform at their best during the recruitment process, so if you need any reasonable adjustments or if there is anything we can do to help support you through your recruitment journey please let us know by contacting resourcing@uss.co.uk.