Provides strategic and operational leadership for Vanguard's Real Estate and Workplace portfolio that includes but not limited to Scottsdale, AZ and Dallas, TX. Serves as the primary on-site owner responsible for safety, operational excellence, facilities performance, and capital execution, while leading teams and ensuring an environment that enables crew and business outcomes. In this role you: - Lead site operations and facilities lifecycle (design, maintenance, construction, and renovations), contributing to mid‑ and long‑term real estate planning - Own safety, compliance, and operational performance across the site, ensuring consistent service delivery - Lead and develop Workplace Experience and Facilities teams, setting performance standards and driving accountability - Oversee site budgets, R&M spend, capital execution, and vendor/supplier performance - Serve as Vanguard’s on-site representative, driving risk mitigation, emergency preparedness, and continuous improvement across operations and workplace initiatives

Core Responsibilities

• Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Develops plans and programs that meet present and anticipated space and facility requirements. Coordinates and directs administrative tasks for physical moves of crew and equipment within assigned region or site. Applies quality assurance measures to ensure all crew and contractors provide best-in-class real estate services.
• Manages local service providers and contracts. Conducts supplier governance and performance management activities.
• Monitors various facility systems and performs routine tests on all equipment.
• Provides support services for other departments' facility needs in a timely manner.
• Maintains log of incidents, accidents, and other security and safety issues for reporting purposes. Evaluates completed work and checks for conformance to specifications.
• Tracks industry and application trends to contribute to planning current and future real estate solutions.
• Manages KPI targets/performance objectives for the site(s) and drives performance, cost savings, and operational improvement initiatives.
• Participates in special projects and performs other duties as assigned.
  
  
  

Qualifications

• Five years related work experience, with at least two years of real estate or facilities management experience. Supervisory experience preferred.
• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
  
  
  

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.