• Through independent fraud case investigations while effectively maintaining a high-volume, fluctuating caseload, and incident/escalation response activities from discovery through complete resolution.
• Identifies fraud trends, evaluates emerging threats, and follows prevention strategies and control enhancements.
• Partners with stakeholders to develop and implement automated fraud detection capabilities and process improvements.
• Executes, reviews, and maintains Global Fraud policy and procedures consistent with global fraud standards and practices. Makes recommendations to management as to the creation of new procedures as needed.
• Thoroughly documents case chronology and necessary reporting. Reports any trends to management to mitigate future fraud.
• Works with business units and stakeholders to support fraud prevention measures and controls. Consults with Vanguard business units on fraud prevention, trends and detection/response issues/questions.
• Supports the project teams as needed. Analyzes situations, identifies practical solutions and escalates matters as needed.
• Develops and maintains an established network of internal and external contacts to gather, exchange, and execute actionable fraud intelligence to best protect Vanguard Crew, information and client assets.
• Support department overviews, new hire training and onboarding.
• Provides guidance, advice, training and mentoring to other members global security and fraud unit related to fraud control methods and investigation standards and practices.
• Other duties as assigned.

Qualifications:

• Minimum of three years of experience in fraud investigations, fraud prevention, financial crimes, AML/BSA, risk management, transaction monitoring, threat intelligence, investigations and recovery, or related disciplines. At least two years of direct fraud investigation and prevention experience preferred.
• Undergraduate degree or equivalent combination of training and experience.
• Knowledge of banking, brokerage, wealth management, or financial services environments.
• Data analysis skills using Excel and/or analytical reporting tools.
• Ability to think independently, exercise sound judgment, and manage multiple priorities in a fast-paced environment.
• Certified Fraud Examiner (CFE) certification preferred. Candidates who do not currently hold the certification must successfully obtain it within one year of employment via self-study. Vanguard sponsors the certification process.
• Ability to work a hybrid schedule (Onsite: Tuesday, Wednesday, Thursday)