Provides intermediate level technical support for small to mid-size cloud based projects. Identifies, resolves, or escalates hardware or software issues that span multiple technology domains.

Responsibilities:

• Design, build, and support cloud-based observability platforms, including logging, metrics, and distributed tracing systems

• Develop and enhance cloud-native applications using AWS services, including serverless technologies such as Lambda

• Implement and manage containerized workloads using Docker, ECS, and Kubernetes-based orchestration

• Automate infrastructure and operational processes using Python, Bash, or similar scripting languages

• Partner with engineering teams to onboard applications and promote observability best practices

• Manage and optimize SaaS and internally hosted platforms, including vendor coordination and performance tuning

• Monitor system health, troubleshoot issues, and ensure high availability and reliability of cloud platforms

• Develop Infrastructure-as-Code solutions to ensure consistent, scalable deployments and optimize CI/CD pipelines to accelerate development velocity while maintaining quality standards

• Evaluate and recommend new tools and technologies to improve platform performance and efficiency

• Mentor junior team members and provide guidance on cloud architecture, containerization, and automation

• Provides advanced level technical support and ensures reliable operation of cloud production. Troubleshoots software systems on multiple cloud computing platforms and system integration into existing cloud computing platforms.

Education & Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience

• 5+ years of experience in cloud engineering, platform engineering, or related roles

• Strong experience with AWS services and cloud-native architectures (required)

• Hands-on experience with Docker and orchestration platforms such as ECS and/or Kubernetes (required)

• Experience with serverless architectures and modern cloud design patterns

• Strong programming and automation skills using Python, Bash, or similar languages

• Experience with observability or monitoring platforms (logs, metrics, tracing) preferred

• Hands-on Experience with infrastructure-as-code and CI/CD practices

• Strong collaboration skills and ability to work with cross-functional teams

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.